1. The AC can only be turned on by pressing a button on an uninsulated circuit board hanging off of it 2. The carpet in the hallway has rips, dents in the floor, and dried up yellow liquid (assuming this was from someone throwing up) 3. Queen size bed was left with a single size duvet. Wasn’t enough to keep me warm overnight. 4. There were no toiletries (soap, shampoo etc.) 5. There were NO towels in the room

The accommodation, although short, proved adequate; it was clean, and no one spoiled the atmosphere. The only thing I didn't like was the marketing technique they used to display the photos here on this website, which aren't 100% accurate.

Nice Hotel, Friendly Staff, Nice City

The hotel is pleasant, 100 meters from the metro station, breakfast is delicious and rich.

There was not hot water during 1 day.

I highly recommend. I will definitely be back. Thank you for the confort and all your services!

موقع الفندق جيد قريب من السنتر قريب من محطة الميترو قريب من المول عدة خطوات يوجد كراج للسيارات وهذا مهم ايضاً .. الاستقبال جيد والموظفين لطيفين والمعاملة رائعة

Good location in the city center and only 3 minutes walk to Opalchenska metro station offering direct access to and from Sofia airport. Very friendly hotel staff. The room was clean and quiet, the bed was comfortable. The advertised "breakfast buffet" on the Hotels.com website and again on the booking confirmation consists in fact of a total of four items offered to guests : one hot drink (tea or coffee), one 500 ml bottle of water, one sandwich and one apple. Fortunately foodshops in the neighbourhood are available to buy extra breakfast items.

Good location, friendly staff, clean property. The view was away from the city since i was given room towards the back.

it was great

No towel, no batteries in TV remote, noisey people in garden, shower head didn't stay in holder, room didn't look like picture on website

Very nice hotel, staff very helpful and good location. 10 minute walk into the main town. 5 minute walk to the metro which takes you right to Sofia Airport. We had a room above a seating area outside so was noisy in the morning but overall good hotel

Very good clean room for the money and the staff very helpful and informative

Newly refurbished hotel. A lot changed since my last visit in 2018, and for the better too.

Clean hotel, friendly staff. Near the mall. The only issue was the rooms does not look like the pictures they advertise online but the room is still ok.

Friendly hotel staff, room is good value for money.

Hygiène : 1/10 Etat de l’hotel, standing, équipement, accessoires… : 0/10 Petit déjeuner : 2/10 (qualité et variété) La seule chose que je peux noter et que le personnel est aimable Mauvaise expérience

フロントの人は、携帯を見ていて冷たく感じた

Hotelli vaatisi kovasti peruskorjausta. Kokolattiamatto huoneessa ja käytävissä todella kulunut ja tahrainen. Tapetointi vaatisi myös uusimista. Laatoitettu kylpyhuone ok. Sijainti erinomainen lentokentältä tulevan metrolinjan pysäkin läheisyydessä. Tärkeimmät nähtävyydet yhden metropysäkkivälin päässä. Hyvä aamupala.

En bra bit utanför centrum, när du promenerar. Nära spårvagn och tunnelbana. Trevlig personal och bra frukost men överlag slitet och rätt sunkigt hotell. Vi skulle inte välja samma hotell en gång till.