Our stay was overall okay. It's a clean hotel with nice tatami. The staff helped us with luggages as well. The welcome staff was over-explaining a lot of details that were contained on the paper given to us. He also asked/told us many times about the breakfast provided at the hotel even though we told him we didn't want it at the beginning. This made us feel that he was very sales-y. There was no bathroom amenity provided. You needed to buy everything. They say that it's due to environmental reasons. The only pillow was way too thin and flimsy. It almost feels non-existent. This last suggestion is more personal preference: this is a hotel in Kyoto, I expected some complimentary tea bags! There was only drip coffee provided to us.

This place is beautiful! If you’re looking for an awesome spot in central Kyoto within walking distance to some major locations, look no further. We loved everything about this stay. Clean rooms, great service, and a traditional vibe. Thank you for a wonderful stay in Kyoto!

Would highly recommend this property and Guin as a location to stay while in Kyoto. Quite a bit to see and learn in walking distance, the staff was very helpful, the view from the room of the temple bell tower and bath was amazing.

Clean and nice traditional Japanese style; Close to many attractions with walk distence, pefect for first time Kyoto travellers!

It is a nice hotel. Stay very friendly.

Very friendly staff, room lovely, fab location.

The location is amazing! I knew making the reservation the location would come at a cost. The convenience to all the major attractions in the Gion neighborhood made the price worth it. The staff is very welcoming and accommodating. The rooms on the fourth floor have deep bathtubs to soak in after a long day of sightseeing. We would definitely recommend this hotel to anyone who wants to experience an authentic Japanese hotel.

The staff was exceptional. Check in was pleasant and professional. The staff assisted us with any part of out stay we needed. They ordered a taxi for our early morning trip to the bamboo forest, directed us to the near by shrines we had wanted to see, brought coffee pack to our room so we didn't have to wait.

It was a fabulous traditional experience. We loved our room, the beautiful bathroom and the traditional breakfast.

Very relaxing

Clean room, staff, location

Wonderful service, the staff was very helpful, accommodating and professional. Excellent location

It was a lovely experience, filled with a peaceful, clean, and gentle atmosphere.

Clean room and frindly service

We chose a room option with beds instead of the futons, though the futons actually looked comfy! We did the included breakfast and it was delicious. The property was beautiful and clean and centrally located to all the Gion sights. I would definitely recommend it.

This place was amazing to stay! Great location and wonderful service! One of the men that worked up at the lobby desk from Nepal had helped us tremendously especially with the taxi cab driver to help us get to the train station since we barely spoke any Japanese.He is exceptional! The kaseike was so delicious! I highly recommend this did anyone!

We had such a great time on this Ryokan. All the staff was very helpful with everything. Not a single thing to complain! The location was just perfect for all the things we had planned on Kyoto, easy access and close to a subway station and many bus lines.

Lovely stay with lots of friendly staff and convenient location! View from our room was gorgeous and such a spacious room! Will stay again!

Staff was amazing, very attentive and helpful!! Highly recommend staying at this hotel

By far my favorite Japanese Ryokan. We got the room with the large ofuru and it was worth it. The view of temple and park was also beautiful There is also a rabbit shrine near the hotel and grave of the Oda Nobunaga . Like most Japanese hotels you need to speak some Japanese to get the best experience . But even so the staff is perfectly nice. They have these green yukatas that are so comfy and while you know they are not expensive it doesn't feel cheap. We had the breakfast option and thought it was worth every penny. They are also really good with avoiding allergens. We are so thankful for them!