Overall Ratings & Reviews Mitsis Selection Laguna

Property is great, so many options to enjoy and amazing beachfront. Staff was very polite and helpful. we will come back here for sure.

Hersonissos is very chill. My hotel was fabulous- did not see a need to go out to clubs, etc., except for excursions, as it was all inclusive. There was nightly entertainment, 5 pools, several restaurants, and my own private beach. Very kid/family friendly as well as singles.

Lovely hotel in a stunning position by the sea. Had a family pool access room & this was ideal for us with two adults & two teens sharing a screened off area in a very large room. This part of the hotel is a bit quieter & you have reserved loungers &umbrella outside your room, which we really enjoyed. The bathroom in our room was at best tired, at worst, a bit grubby. Missing sealant, a shower head that wouldn't stay up, a sink with 'stuff' in the drainage channel and a visiting posse of ants didn't really add to the charm! Just a shame, as the rooms were lovely & this let them down. Food wise, the speciality restaurants were excellent, with a good, high quality selection and lovely staff. The buffet was a bit more mixed - similar selection each day despite advertised themes, lots of mushy casseroles & soggy veg - but good salads, a roast meat, pasta, pizza station. Bread selection was a bit poor - often hard & stale, croissants like bullets & desserts very sweet & gooey - but plentiful! Usually lots of greek yogurt, fruit, honey & baklava, which were fab! The beach bar serves gyros & burgers which were well cooked & tasty; the pancake house is amazing! Hotel grounds are stunning & well maintained. Lots of cats which hotel clearly feed and look after, which was nice! Staff cannot do enough for you - could not fault the service. So in summary - a lovely holiday & a lovely hotel - could be better in small details, but on the whole, a really solid option.

The hotel is amazing. Location, food, views and staff. Only one thing to mention, which ruined an entire day of our week. The concierge strongly recommended a “luxury” day trip to Santorini. We woke up at 5am, to be ready to start our journey. From the bus to the port, the ferry, the bus on the other side and all the way back, we felt like cattle, with literally 1000+ fellow travellers being channelled through hour long queues in and out of transports. This was such a bad experience that made me not rate this hotel with a 5 star. No need to overpromise, particularly when you can’t do much to deliver.

Beautiful hotel good sevice

Great hotel. Ckean and tidy. Very friendly staff who work hard to make everything perfect. Good food, especially the a la carte offerings. Great selection of places to get a drink or snack.

Absolutely amazing stay. Every member of staff were so incredibly friendly, the food and drink offering was extensive and food was excellent. The pool areas offered options for everyone, evening entertainment was brilliant and a pool party with a DJ was a big highlight. A la Carte restaurants were excellent and overall, a perfect holiday that I would love to do again

First class from the start from the handling of our baggage

The an ultimate hotel for the best vacation ever!!! First of all most importantly service!!! Always there for your every need taking care of your every last concern All inclusive to the highest standards especially with our specific culinary needs the hotels nutritionist are always ready to do anything for your needs they where amazing both of them!!! And finally a great shout out to Vicky from the front desk she was amazing in every possible way!!! Thank you for the room upgrade!!!!!

We have used several different Mitsis hotels all of which have been great and the Laguna was just as good. It’s an attractive, well laid out hotel of a nice size. There’s plenty of pool area space and more than enough sun beds. The accommodation was excellent and service superb. We’ve noticed the food choices have been reduced over recent years but they remain really good and to a high quality. The ala carte restaurants were great although quite tightly configured. The breakfast brunch was the least liked with the food no different to to what you can get in the main restaurant. The only thing we were disappointed in was the beach area. In other mitsis hotels there’s always been a dedicated bar and food facilities. At the Laguna there is only a mobile unit which was permanently busy and not worth the wait. The shoreline is also quite rocky and so not the easiest to access the water. Overall though the Laguna is excellent and thoroughly recommended.

Beautiful property, very clean, with extremely friendly staff.

The beds are twin sizes instead of double sizes. Some rooms should have two double size beds. A movie Chanel in English and creamer for coffee. Also, the rooms should have wash clothes or face towels. There was none in all the rooms. Everything else was excellent.

Most relaxing experience

Overall a satisfactory stay. Hotel quality could have been better, however the food choice and quality was exceptional.

We went for our late honeymoon and it’s one of the most amazing experiences we could experience at this resort, all the staff were amazing and super kind to us and this resort provides many great opportunities and experiences for anyone planning on going to this resort I highly recommend

Excellent property! Great service

Rather average overall. Everything OK, but the main restaurant food was rather average and repetitive. It felt like canteen food. Staff we very nice with decent service. Rooms OK. Wellness average. Beach, with rocks so not easy to swim.

Amazing

We had a great stay. Very friendly staff.. amazing service. We’re command and we shall come again.

The hotel was generally nice and clean but the food wasn't good enough.