Hotel Colonial Ciudad Juarez

Explore Hotel Colonial Ciudad Juarez
7.4
Pleasant
From 1,002 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

9.0

Service and Facilites

7.4

Traveller Reviews Hotel Colonial Ciudad Juarez

Number of reviews per page
20
40
Top reviews
Jose
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn’t eat breakfast. TV didn’t function, or poor quality reception.
Devin
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel itself is nice, but the whole reason we booked a room at this hotel was to use the pool which was closed. They didn't offer any discounts or any other options for the inconvenience. If you need a place to sleep it's a decent hotel though.
Antonio
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location
Hector
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Management are so kind thanks for everything
Daniel
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Safe area to be at. Pool very clean and staff very friendly
Alexandro
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Every time I go there, they treat me very nice. The brooms are clean. They always give me a disabled room with some kind of chair to put under the shower as I am in a wheelchair.
Edgar
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room , amenities
LUIS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was spotless, the people were courteous, I had a good experience
Richard
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was great. Room was okay- what you would expect from Mexico budget accommodations. Other guests were loud. They kept locking and unlocking cars until about 0300 and the horn honked every time they did. 2 different times they left between 0100 and 0200 for a beer run and were rather loud upon return. Not good sleep due to these interruptions.
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Cristina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was clean. I would have appreciated tissue paper as the slot was empty. I also noticed there was coffe in the lobby the next morning, would have been nice if the staff shared this when we first checked in.
Jose
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I had a great stay but the floors are very dirty if you walk barefoot the bottom of your feet get very dirty and you have to wash your feet again..
Brandy
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Ended up having to pay extra money at checkout after they told me a different total when I first checked in will never be coming back to this hotel ever again. Woke us up at 2AM to inform us about another charge after the first charge They also failed to inform us about the marathon that was held the day we were going to check out so roads were closed & the rooms smell
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Gabriela
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Muya bien
Alexandro
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Nice people, always ready to serve you in an efficient way, definitely I will be going to that hotel every time that I need to go to juarez Mexico
Alexandro
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Need to have a stool under the shower so I can take a shower due to the fact that I’m in wheelchair they never had one
Eric
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I’m accustomed
Daniel
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Area around the property is nice. The property itself is very nice and well maintained. Very clean rooms. Staff is friendly as well.
Sergio
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The hotel does not look like the pictures
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice
Number of reviews per page
20
40