Very confortable bed! The staff is very corteous and professional! The first impression could tell that we hit the nail! Marcos was very gracious and attentive !

Staff was great, breakfast was wonderful.

Room Water bottle for R$ 13, is that necessary? Also tennis court without a cohesive and fair booking system, where even people outside the hotel can play makes it hard to use and do not prioritize the guest.

Amenities and beautiful buildings

Nice pillows. Good breakfast.

O café da manhã foi o ponto alto da minha estadia no Bavária. Staff atencioso, resolveram um problema que tive com a fechadura do quarto. O hotel precisa de pequenos reparos, mas nada que tivesse tornado minha experiência menos satisfatória. É certamente um lugar que recomendaria aos meus amigos.

Great remodeled room. Big bed:)) Pool area was very enjoyable. Heated pool is 80+ degrees F in winter. Very nice.

A very nice property with a upscale spa feeling. The rooms are well appointed and comfortable. The breakfast was VERY nice. Staff was very friendly and service oriented even though we had a bit of a language barrier. They were very kind to us. The only thing that drove us crazy was the lights in the room would turn on during the night when it sensed any movement. The bed was very comfortable. The room quiet for sleeping. The neighborhood is very walkable and safe. We used Uber at times as well with no issues. Great stay! Highly recommend!!

Great hotel for a stay with kids! They loved all the games and sports options they had, didn’t even want to leave the premises! The staff was super nice, location is excellent!

Very good and clean

The location, the staff and the breakfast.

I wish I had known of this hotel years ago.

Very good, staff are very friendly and helpful

The hotel is great. Service was great in general but unfortunately the first desk employee that helped us at check in could use some customer service training to improve your first impression.

Quarto limpo e café da manhã muito gostoso!

Hotel maravilhoso , quarto , piscina térmica e café da manhã excelentes!! Funcionários extremamente gentis e atenciosos . Em especial a Alessandra do café da manhã e a Glovania gerente de reservas, ambas super atenciosas gentis e prestativas!! Adoro me hospedar nesse hotel!!!!

Melhor experiência que já tivemos.

Ambiente agradável, confortável e café da manhã muito bom.

Café da manhã é excelente e a piscina térmica a melhor de Gramado.

Hotel sensacional, funcionários educados , café da manhã maravilhoso. Tivemos apenas um probleminha com o ar condicionado , mas o funcionario Luan rapidamente solucionou e nos deu um up grade. Muito atencioso e prestativo. Recomendo muito este hotel.