The only reason I gave this hotel 4 instead of 5 stars is the room layout. Otherwise, the hotel is exceptional. The property is beautiful, the staff is outstanding, and our stay was wonderful. We stayed in a Premier Room with stunning Matterhorn views. It was immaculate and featured dual sinks, a separate toilet, a soaking tub, steam shower, and sauna. The layout, however, could be improved. The vanity has very little counter space because the raised sinks occupy most of it. The soaking tub, located at the foot of the bed, prevents the balcony door from opening fully and blocks access to the steam shower and sauna when open. The desk is too close to the bed, so if someone is seated there, it's difficult to reach the closet or room entrance. We also noticed that sound insulation seemed limited, as hallway and neighboring room noise was easily heard. Despite these issues, this is a beautiful hotel with exceptional service. Better room functionality and soundproofing would make it an easy 5-star stay.

Beautiful spot, easy access to hiking trails, amazing breakfast, lovely staff. A bit of an uphill walk out of town, so people who want close access to Zermatt should look elsewhere, but we loved the quiet scenery.

Wow—what can I say? This is one of the best hotels we’ve ever stayed in. My wife and I highly recommend it, and we will definitely be back. The staff was exceptional and made us feel welcome from the moment we arrived. After our experience here, it truly made the hotel we stayed at in St. Moritz pale in comparison. If you’re looking for a place with stunning mountain views, a beautiful terrace, comfortable rooms, and a relaxing spa, this is the place to stay. After a long day of exploring, the spa was the perfect way to unwind, and my wife and I thoroughly enjoyed every moment of our stay. Our only regret is that we didn’t stay longer. We can’t wait to come back! The Myers

Beautiful view of Matterhorn, very responsive stuff, delicious breakfast. Highly recommended

Staff were nice and helpful

Amazing place. Great location, fabulous food and the staff were so incredibly kind.

It’s beautiful property with views of Matterhorn.

The room was clean the staff were very nice and kind. Maybe I am used to US hotel services but it felt very customized and catered to us. You can see the Matterhorn from the room if you book the mountain view room. it's mostly the top of the mountain. You can actually see it better if you walk out towards the bus station. The food was great. Really delicious. The breakfast buffet was amazing too and you can get fresh squeezed orange juice and egg dishes made to order. I highly recommend this hotel even though it's a 10-15 minute bus ride to get there. They have shuttle service from the train station on check in / check out days. On your way up to the hotel if you walk, you have a beautiful view of the Matterhorn.

Fantastic hotel! Rooms are very clean and very alpine chic without being kitschy. Great location to ski lifts and hike to gornegrat. A little further location from town, which it’s easy to walk there or take the local shuttle. Hotel has a shuttle for transporting you and your luggage from the train, which is super helpful. Breakfast is wonderful! Loved Zermatt. All in all a truly wonderful stay!

Great boutique hotel. New. Only negative dislocation. On far end of town. No near by restaurants. Property restaurant closed on day we checked in. Uphill walk and taxi 70 swiss francs for 1.5 km. Bus is free, every 20-30 minutes. Hotel e-tuk tuk will pick up and drop off at the railway station. Must call from Tasch about arrival time. No receptionist after 10 pm. Otherwise great property. Breakfast is very good and was included in the room rate. Bar is quaint. Dinner was excellent. We had excellent view of Matterhorn from 2 floor room.

Un lieu très bien situé un peu ecart

Wow! Cet hôtel vaut vraiment la peine, vue spectaculaire, chambre formidable, nourriture exceptionnelle et personnel sympathique et avenant! Nous avons adoré notre séjour.

Balcony View of Matterhorn - Could not beat waking up to this. All Hotel facilities were great, room - breakfast - ski room And staff were helpful from the time we booked to when we checked out - Could not recommended this place more

Highly recommend for romantic getaway

Restaurant was fantastic with superb wait staff.

The place is super clean super well serviced friendly staff they carried our heavy luggage to the room very good breakfast and dining option one of the top standards in Europe

Excellent all around. Great location, friendly and helpful staff. Enjoyed the breakfast and the bar for a drink and light snack.

We had a wonderful stay at Matthiol Boutique Hotel. The room was beautiful, and I highly recommend using the sauna—it was an amazing experience. The staff were incredibly friendly, welcoming, and attentive throughout our stay. Breakfast was phenomenal, and we also had dinner at the hotel restaurant, which honestly was one of the best dining experiences we had in Zermatt. The food and atmosphere were outstanding. The hotel offers pick-up and drop-off service from the train station, which was very convenient and made arrival and departure seamless. The location is truly exceptional, with a beautiful trail right behind the property and breathtaking views of the Matterhorn. Highly recommend this hotel for an unforgettable stay in Zermatt.

Everything was amazing!

We stayed one night and wished we could have stayed longer! Excellent service and hotel!!!