Hotel La Alhondiga

Explore Hotel La Alhondiga
6.0
Pleasant
From 188 reviews
Cleanliness

7.2

Room Comfort

5.4

Location

8.8

Service and Facilites

6.2

Traveller Reviews Hotel La Alhondiga

Number of reviews per page
20
40
Top reviews
Isabel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

El hotel alhóndiga es en una ubicación perfecta para todo turista o persona, es una construcción hermosa e histórica, el sólo estar en su interior obtenemos una cátedra de arquitectura e historia, está muy limpio, pero su desventaja es que las camas no son nada cómodas y está descuidado las anotaciones son algo pequeñas, pero si las camas fueran confortables serían perfectas, necesita atención en el interior
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 294 week(s) ago

Expedia Group verified review

Shower was some sort of pressure tube, but a shower head, window opens to the hallway where the public walks around, beds felt like ricks, staff was good, only thing place has going for it is the location! I moved to another hotel after a couple of days.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Although great location, nothing else was great. Room was so small double bed was against a wall on one side. Bathroom was ridiculously small! Toilet was so close to wall had to take off pants, step one leg over toilet, then spread legs just to sit down. Hard to then get up in that position. Outrageously priced 100+ peso “continental” breakfast did not include any bread, only coffee, unripened fruit juice, and a few slices of fruit. They gave us menus to order breakfast.
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Mez
8.0
/10
Reviewed 425 week(s) ago

Expedia Group verified review

The hotel is situated very centrally. It has an elegant entrance and look very accommodating. The room wasn't, it seamed like the porcelain was stained and improperly kept. Shower was a pipe with a nozzle on it. But I was satisfied because of the location and it was only 48 dollars with taxes and everything.
Super traveler
4.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

I checked out and forgot my hat hanging behind the door. Called three hours later because I never packed it and I knew exactly where it was. I loved that collapsible hat with breathing mesh. We Had to wait till the following day so that they could ask the maid staff of the morning shift. The hat was gone. Poor people and low morals at this hotel. I hope someone who needs it more has it now. Unfortunately it was probably sold for a dollar or two. It was a present and I cannot replace it exactly. Life. :(
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Yasmin
6.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

Tiny room hot no air conditioner the window view we got was to the little mall where u enter the hotel
Verified traveler
2.0
/10
Reviewed 520 week(s) ago

Expedia Group verified review

The room had no closet, a few hangers and no place to put them. I wanted to take a shower, but there was no hot water. We were told that we would have to wait about three hours for the problem to be fixed....and we really didn't have that time.... We requested our money back and they were gracious enough to cancel our reservation. We were visiting for one day and couldn't wait to get dressed up .
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elgarc
4.0
/10
Reviewed 575 week(s) ago

Expedia Group verified review

Miserly Hotel That misses on many fronts. It should have been good but it wasn't. The room shown in the photo when booking was not what we were given. It was a rat-hole. After complaint to desk staff, then office staff, the... etc in both Spanish and English we were reluctantly given the room shown on the photos. Even that was sub-standard, Could not sleep for the noice. We moved to adjacent Hotel. What a difference. It was almost impossible to find with the entrance inside an arcade
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Juan de Regules
2.0
/10
Reviewed 605 week(s) ago

Hotels.com verified review

While location is perfect, select a different place, really. The clerks at the front desk just need to fill the forms and you are off - not welcoming at all. Surprise was breakfast was included in the rate, but not quite: the waiter ran after me asking to pay "the balance" - because the restaurant and the hotel are nor the same business (what?). Room for 2 was 9x9 feet, small bed, old towels... Don´t book here. Try the next hotel and avoid the disappointment.
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Serena
4.0
/10
Reviewed 608 week(s) ago

Expedia Group verified review

Great location, clean accommodations, but the front desk staff is either overworked or under-trained or both. Our room key stopped working multiple times a day, requiring return trips to the desk (we were only permitted one key, despite asking for another). Nearly an hour wait for the valet, making us miss part of our tour. Shorted towels on the first day (family of 4 with two towels to share) and had to beg to get more than one small bottle of water for our room (we finally got two bottles...sigh). We live in Mexico and have traveled throughout it, and these were some pretty dour offerings compared to our usual stays, and at a higher price that we typically pay. Overall, not terrible, but I wouldn't stay there again.
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H. Meza
4.0
/10
Reviewed 619 week(s) ago

Hotels.com verified review

Bad start set the tone for our stay! We got there early and were told that our room would not be ready until 3:00 pm. We left our luggage and came back at three like we were told. The receptionist called the room cleaning service to see if it was ready and it wasn't, so we had to wait an extra 30 mins. When we finally got to our room we noticed it had no closet, a tiny bathroom and bad TV reception. The only plus was that it was clean! The last straw was that the shower took 10 mins. to get warm water and that was by only opening the hot water faucet. We complained to the receptionist that checked us in and she had the gull to argue about the matter when she hadn't experienced the tepid water. The last day of our stay, we spoke to the general manager about our concerns and she apologized about the whole situation. She even asked why the receptionist hadn't changed our room. Well who knows but at this point it doesn't matter since we will never go back! To bad about the location because it is in the heart of downtown.
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rod mace
6.0
/10
Reviewed 625 week(s) ago

Hotels.com verified review

they were very accomadating. it was veryclose to where I wanted to be
Lourdes
2.0
/10
Reviewed 638 week(s) ago

Hotels.com verified review

Hotel Location only,,,
Tiffany
6.0
/10
Reviewed 658 week(s) ago

Hotels.com verified review

This hotel is not great, but the location sure is! Town square restaurants and shopping are just a few steps away. I slept terribly every night due to street noise, police sirens and street performers singing under my window, but the price was right and the location is great. The staff was nice and my room was clean, but the mattress was rock hard and I only had hot water for a shower one of the four days I was there.
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Verified traveler
4.0
/10
Reviewed 681 week(s) ago

Expedia Group verified review

This hotel is in a fantastic location. However, the rooms are very small and really quite inadequate. The gentleman at the front desk was extremely helpful. He was a delight. The hotel was not. After I saw the room, even know I had paid in advance, I checked out. For some travel is, the low price and the great location might override the tiny dreadful room.
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Verified traveler
4.0
/10
Reviewed 687 week(s) ago

Hotels.com verified review

The hotel is in very good location I will not recoment this hotel for nobody the bath room to small and smell the bed very old the restaurant very bad service you guys before put this hotel in your list go and check this hotel
Aseret
6.0
/10
Reviewed 690 week(s) ago

Hotels.com verified review

The rooms are clean but the bathrooms are incredibly small.
Verified traveler
10.0
/10
Reviewed 690 week(s) ago

Hotels.com verified review

Hotel was very nice, only slightly annoyed with check in when a simple confirmation number was not enough and they demanded to see my hotels.com confirmation e-mail which I didn't have. After waiting a while and scrambling to find it on my phone the front desk worker finally realized they didn't actually need it.
Verified traveler
8.0
/10
Reviewed 704 week(s) ago

Hotels.com verified review

Overall as said above title. When I paid the rate I knew what to expect. Staff was polite & courteus, my special thanks to the front desk lady who seemed to practically live in, she was nice and prompt to resolve our demands. The hotel is an old but beautiful building, never had issues with the noise as others claimed. Certainly the rooms deserve great deal of maintenance, yet this is the owner(s) responsibility. Addressee or closets would make a big difference in the comfort, and is a cost efficient investment. Bottom line, I would come back no doubts, and recommend for the ones looking for a bargain.
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Puebla First timer
6.0
/10
Reviewed 710 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Room was average and hot water was hard to come by, but location near the old city center was great. Never any concern for personal safety in this part of town.
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