7.6
Pleasant
From 72 reviews
Cleanliness

8.4

Room Comfort

7.2

Service and Facilites

8.0

Traveller Reviews Le Grand Hotel

Number of reviews per page
20
40
Top reviews
Dawn
icon-with Partner
with Partner
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Hotel was adequate and clean. Room was a large size and comfortable but the jacuzzi did not work.
Manabendra Narayan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!
Märta
icon-Business
Business
2.0
/10
Reviewed 261 week(s) ago

Hotels.com verified review

I booked my stay through hotels.com and paid the hotel in advance. However, the hotel charged me full price when I checked out. I have emailed the hotel and they say they haven't received a payment before. They told me to send a proof of payment, which I did. I sent them a detailed receipt but they said it wasn't enough. After that they just stopped responding to me. I should not even have to send them a receipt. Hotels.com are trying to fix this for me, but the hotel staff are all struggling with English. They also charged me for breakfast every morning, claiming they asked me if I wanted breakfast when I checked in. I'm 100% sure they never asked me. I had breakfast the first day, but there was not much I could eat due to allergies, so I bought my own breakfast elsewhere the other days. It's been 11 days now and I haven't heard more from them.
Read More
Chris
2.0
/10
Reviewed 570 week(s) ago

Expedia Group verified review

The photographs of the rooms on the website do not represent the room that we were given. We requested a non smoking room for a family of four with the two children aged 3 and 1 year old. We could not open the door fully due to a wall, and were greeted by a small room with a double bed and a metal bunk bed that reeked of cigarette smoke. There was an ash tray on the window sill and just outside the window on the outside sill (past the broken pane of glass) were cigarette butts. The whole room would have been only two and a bit metres wider than the two beds and less than a metre longer than the double bed. Bunk bed was totally unsuitable for small children and all pillows were tiny and almost non existant. Also, at my own omission, I did not check to see if the hotel had air conditioning - the room was very hot and had no real ventilation. We did not stay the night and would not recommend this hotel to anyone.
Read More
Séverine
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Très bon accueil et personnel très bienveillant et à l’écoute ! Merci pour tout Madame et Mr.
Pierre-Yves
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Surclassé.
Christel
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Très bien accueilli que ce soit en début d'après-midi pour récupérer la clé ou en pleine nuit en prenant possession de notre chambre. Chambre agréable avec un lit dotée d'une bonne literie. La salle de bain est très propre et fonctionnelle Le petit déjeuner est copieux dans un cadre simple et agréable
Isabelle
icon-with Partner
with Partner
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Ok pour un séjour d'une nuit. Pas de clim donc assez chaud et étouffant! Tout est très propre. Pas de serviette à notre arrivée. Nous avons dû en demander et elles nous ont été données sans problème. Pas de réserve de papier toilette non plus. Il restait un rouleau entamé.
Anass
icon-
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Très bonne hôtel merci au veilleur de nuit qui nous a laissé regarder le match avec lui.
RONAN
icon-Business
Business
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Petite chambre mais correct, bonne literie et sdd très agréable Restaurant excellent et accueil sympathique
TUGDUAL
icon-Business
Business
6.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Problème d odeurs dans la salle de bain !
XHAFA
6.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

On a eu une urgence familiale 2hrs apres notre arrivee J’espere que la gerance fera un geste commercial 😕😕😕
Alain
icon-Business
Business
6.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

Problème de différence entre la facture de l'hôtel et celle d'hôtels.com
Thierry
icon-Business
Business
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Non comment
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

Chambre simple, petite, mais confortable. Salle de bain bien équipée avec douche italienne. Personnel agréable. Parking disponible devant l'hôtel. Bonne brasserie attenante à l’hôtel.
Anissa
icon-with Partner
with Partner
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Très serviable et aimable
Ludovic
icon-Business
Business
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Séjour agréable et confortable.
sabine
icon-Business
Business
8.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Personngl tres serviable A l écoute
Antoine Patrick
icon-
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Hotel répondant aux normes 3 etoiles, propre, confortable, bar et restaurant service restaurant 23 heures bar 00h seul bémol pour mon sejour le bar jai demandais un double mojito et sans être mechant il était horrible pourtant rien de compliqué de la menthe du sucre citron verre rhum et limonade mais bon les patron ( mr au 4x4 mercedes) sont tres sympa ca fzit toute la différence jy retournerais certainement
Read More
hyong gil
2.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

It is middle of summer. But the hotel has no air-condition. So there is not proper during summer season. we have to give up the other day because it was go hot in the room. we do not recommend the room during summer. and the hotel must list up that they have no air-condition.
Number of reviews per page
20
40