Overall Ratings & Reviews Grande Collection Hotel & Spa

Service is very good. Breakfast is a poor, price is reasonable. Will comeback next time.

So ok. Succinct. Receptionist handled quickly.

I paid extra to stay in a 30m2 room, but when I checked in it was still 20m2. When I asked the staff, they said it was posted by traveloka, but in reality the room only had that much, so it had to be fixed. Then there was no other action with the customer, like it was not the hotel's fault but Traveloka's fault. Won't come back.

Enthusiastic and friendly staff. The room is clean but the toilet is sometimes a bit smelly. Breakfast is delicious but not diverse. Convenient location, right in the old town so everywhere you go is close. Will come back if I have a chance to come to Hanoi 🫰

Okii hotel. 10 VND clean and fragrant....

Strategic location, easy to walk everywhere, very good breakfast, needs a little updating on the hotel TV, change it to a smart TV.

Bed and pillows are awesome! Towels are clean and new! Quiet location but within 10 min walk to night markets! Surroundings with breakfast places and famous restaurants all within few minutes walk away. For the price of sgd 38.50 per night, will give it a 4 star rating.

Phòng như hình, vị trí cực kì thuận lợi, di chuyển ra các địa điểm tham quan du lịch - ăn uống, nhân viên thân thiện, nhiệt tình!

11g đi chơi về lễ tân ngủ, gọi không dậy. Con gái 1 mình đứng ở đó bị trêu ghẹo đủ kiểu. Đã vậy không có nổi 1 người bảo vệ. Không quay lại, cảm ơn

The room is like the picture, friendly, comfortable, near the center, you can go anywhere.

The room is clean and beautiful, if I have the opportunity to go to Hanoi, I will still choose this hotel

The hotel is clean, right in the center of the old town. Large room with full equipment. Will definitely choose this hotel when I return to Hanoi.

Friendly staff, clean, quiet place

Not good Because there was a time when the hotel was undergoing renovation But here, the hotel solves the problem of finding other hotels for us. But the hotel is new, the room is very small

Okay, but I won't be back.

Even though it is cheap, but the quality of the rooms is top, clean, the food is delicious, given the information that contains bani or not, the receptionist is good, friendly. Recommendation, if going to Hanoi, definitely stay here, not far from the nightmarket, its position in the middle of the Dong Xuan market and hang gain.

The hotel is comfortable and beautiful, located in a convenient old town. I book a flight and hotel combo, only about 360k / night / 2pax including light buffers, quite cheap! Minus points: the bed is covered with 3 layers of mattresses, bed sheets and blankets. Normally, I just climbed into bed and crawled into the blankets without noticing, and came back to flip the blanket over to check to see if I forgot my clothes, then I saw the yellow sheet, feeling horrible! :(

The hotel is good, just a little far from Hoan Kiem Lake. The breakfast is good. The staff is very friendly and very helpful to us by notifying tourist attractions near Hoan Kiem Lake.

They shifting me to another hotel when I was check in, it's real make me unhappy

the staff very helpful in front desk, handsome also 😁 he help every guest not only us. send warm regard to him. thank you very much i'm forget to ask his name hehehhe 🤣🤣🤣 the room not too small but not big also😁😁 but clean. they clean our room everyday. breakfast xo xo.