Apartamentos Sunway Apollo

Explore Apartamentos Sunway Apollo
7.6
Pleasant
From 237 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

8.0

Service and Facilites

6.8

Traveller Reviews Apartamentos Sunway Apollo

Number of reviews per page
20
40
Top reviews
Tahani
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was not cleaned properly. When we arrived, there was sand all over the floor, and the towels had not been washed properly—they smelled bad. I asked the receptionist to replace them, but our request was ignored. Communication was also poor; the staff did not respond to our needs or answer our questions. I would not recommend this hotel to anyone. The only positive aspect is that it is just one block from the beach.
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NATALYA
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our impression of the stay, unfortunately, remained negative. The only undeniable plus of these apartments is their proximity to the sea. Unfortunately, that's where the advantages end. The reception is quite far from the apartments. It is unclear what is the point of a shuttle that brings guests to the building if after that you have to drag heavy suitcases to the reception to check in and then back again. The key cards stopped working almost every other day. Every time we got the same response: “Please come to the reception.” Instead of solving the problem, guests are forced to go back and forth. When we checked in, we were left with only one roll of toilet paper for four people. Cleaning, changing towels, and replenishing necessary items only happen after repeated reminders. The quality of the cleaning itself also leaves much to be desired. The apartments have very poor soundproofing and ventilation. If the neighbors are cooking food, especially fish, the smell is as if it is happening in your kitchen. Also, water was dripping from the ceiling periodically. The bed linen did not look fresh and the towels were stained. The apartments themselves look neglected and need renovation and proper care. There is a strong dampness and unpleasant smell on the ground floor. I would like to separately mention the eviction process. When checking in, guests are charged a deposit, but when checking out, no one comes with you to check the condition of the apartments.
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Rahim
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was perfect for a family of 4. Enough cooking facility to keep everyone happy. We will definitely visit again.
Brandon
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The location is nice, right next to the beach and great restaurants. We stayed for one week. The trash is located on the corner of the next block and there is no parking. We received two parking tickets before realizing there is free parking next to the trash bins. They don’t replace towels, toilet paper or sheets and there is no washing machine on site. Reception in at a different apartment building and the pool was too dirty to use with leaves.
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Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Lovely apartment. Fantastic air conditioning. Clean. Great use of small space. Very private terrace.
Alexander
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Terrible property, avoid. We left after 1 day of a 4 day booking. A wasn't working at all, and the front door to the apartment didn't lock. Area around the pool is scruffy and littered.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Overall good location and nice hotel, however furniture in the living area of the appartment was not very comfortable. Also was no furniture on balcony or any loungers around the pool which were shown on the photographs on the website.
Olexiy Mykolayo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Great modern property. Close to the beach. There is pool on the property.
Christopher
icon-Leisure
Leisure
8.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Nice quiet apartment block close to the beach and walkable to centre of town.
Christopher
icon-Leisure
Leisure
8.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Checking in at 16h and checking out 10h might be a bit tight if you are only staying for a night. Checking in is done at a totally different place over 1km away. Otherwise it’s a very nice convenient place close to beach and city centre.
Peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

No twin beds, annoying lighting
Christopher
icon-Leisure
Leisure
8.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

Located in sitges’ most upmarket residential area this complex is perfect for a quiet stay near the beach and a short walk from shopping and nightlife.
Karl Frederick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

El apartamento está cómodo, limpio y bien ubicado. Para el check in, tienes que ir a otro lugar, a 20 minutos caminando. Las personas de la recepción fueron muy amables.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Amenities good, short walk to beach and town centre. The only thing we missed was the coffee table in the sitting room. The apartment has been refurbished and decorated since last year and it looked really lovely.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

The place where you have to pick up the keys is too far from the property and there is no one actually at the property at any time if things go wrong, and no phone in the room to contact them either. Air-con was broken... there was no info or welcome thing in the room. The room itself was nice, modern and well furnished - however the lights come on with a sensor in the ceiling which is REALLY annoying since the sensor can see the bed, you have to have the door shut so you can;t sleep from the warmth or from the light turning on all night. I would not stay her for bear week either as it is far too far from the beaches and bars.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Very happy with my stay, great pool and very nice clean apartment
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Check in at Sunway hotel is not very satisfactory. Ok for us, we had a car. Not good for guest's without a car as the apartments are quite far away. Only one roll of loo paper supplied for the week. No kettle
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Recently refurbished. Couldn’t ask for a better place to stay in Sitges. Will definitely stay in there again.
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

You can’t polish a turd. First impressions are good. Instead of the outdated pine and patterned 80s furniture that once adorned the Apollo, you are greeted with a grey modern suite. But be warned. This is all where the sparkles ends. Just like the old Apollo I feel this place will decline in its appearance very quick. To begin with, these automatic light sensors are the most frustrating thing ever, great for popping to the loo in the middle of the night. But really irritating when they switch themselves off when you’re having a shower, and have to jump out and wave your arms in the air to activate the lights. My main gripe with Apollo is the lack of service. To begin with you have to traipse to the other side of Sitches to pick up your key card. In today’s day and age, surely you could be sent a code for the door or even a mobile phone app. That is where the service you get, ends, at reception when you check-in. You are given a list of rules like a prison entry form. This includes information that you will be given one roll of toilet paper for your stay. (I think prisoners get more than one roll of toilet paper!) Given that reception is so far away, You are told that you can call them, however the room does not have a telephone so you would have to ring them on the mobile at costly international rates.I tried emailing them as you have free Wi-Fi, but they don’t respond. They should definitely get an app, for communication and door entry.
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matthew
icon-with Friends
with Friends
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Rooms have been upgraded they are so comfortable and clean, would definitely stay again
Number of reviews per page
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