Overall Ratings & Reviews Hanoi Lucky Hostel

The hotel is not the right image, take guests to another room

uncomfortable reception attitude unlike air conditioning, old toilet vacuums making noise and not being able to sleep will never come again

The hotel is considered pleasant. As close to the picture shown, the problem was when the booking was booked for 5 nights (17-22) but the hotel told the 21st day that we booked 4 nights which the hotel had already seen. The hotel also confirms that the price paid is for 4 nights! When the hotel asked for a phone number in Vietnam, he said that the call was not connected. Then complained reluctantly that it was the price for 4 nights but we stayed at this hotel many times to come to Hanoi The hotel has to stay for another 1 night, but let us contact through the app to confirm again via email. This is the first app service. Stayed in this hotel many times Use the booking service of other apps. There is no problem. This is not to blame for this app. But do not know which is the fault of any party If not the hotel that used to stay (And he remembered his face) We must definitely be in trouble.

Staff hotel is nice , help us to get private car going to airport , speak english well But the hotel not have elevator , so we are tired using stair to 4 floor

Near important places The restaurant is very convenient to travel, good service. If you want to go to the airport, you can find a shuttle bus that is very convenient. There is a tour service. Or exchange money with

The place is clean, no lift is pretty tired to have to climb stairs because my room is on the 4th floor, the staff is very friendly and always say hello.

Friendly receptionist. Clean room, no towels, dryer

Bad employee attitude and need improvement

Good sound insulation, friendly receptionist

The hotel is well-priced, the staff is enthusiastic. The walking street will be here again on the nearest occasion

Old room, the quality is not 3 *