The rooms and grounds were immaculate, well cared for.

Suited our needs

Good location

As expected with few extras. Pros: - The hotel is in a great location between Copacabana and Ipanema. - Friendly housekeeping team, room was well maintained. - Decent breakfast but same everyday. Cons: - WiFi is VERY unreliable. I was on the 12th floor. It wouldn’t connect on all of my devices and was not strong enough for many things. Definitely not to strong enough to work. - Very strict policy on bringing guests. Even just friends who weren’t staying nearby just to get changed after the beach etc before heading out. Not sure if this was just for carnaval period but never had this in any hotel before. - Would be nice to have a kettle in the room and just some tea/coffee options. Small thing that would make a big difference. - Breakfast ends at 10, would’ve been nice to have an extra hour on most days I was there

I loved this place

Was ok, location was what we went for. Issues were the lifts could take forever, sometimes we just took the stairs. The air con was a box through the wall type which was noisy. Noise from the street if you’re on the front. Breakfast was the same every day, tinned sausages, scrambled eggs, bread. and fruit.

There were lots of ants all over the desk and around the room. A pipe burst in hallway flooding the elevator shafts and they had to shut down the elevators for part of the day. This isn’t the worst hotel I’ve stayed in but the only hotels I’ve stayed in that were worse were half the price. The price for this hotel was outrageous for how bad this property is.

Staff was wonderful! Linens were stained.

I'd stay here again

Housekeeping (Valdilaine) was amazing!! Front desk staff were very friendly

The check-in process over the New Year’s holiday was a little challenging. To be fair though the hotel recognized that we travelled overnight and they opened up a room to allow us to shower and change clothes. That was great. It took some time to get us into our room but once they fixed the issue the stay was great. The staff is very friendly and helpful. The hotel breakfast was very good and a great way to begin the day. The location is really good and it’s easy to find. The only change we would make is to make the bed in the room a little more comfortable. Overall we had a great experience at Copa Sul Hotel.

Roughly one hundred dollars in Brazilian currency was stolen from my room while I was out to dinner. There was no sign of a break-in so I assume the thief must be someone who has access to the hotel's rooms. Obviously I would never stay there again. (I did not report the theft to the hotel, because I didn't realize the money was gone till I was at the bus station, and anyway, what could they have done?)

Great location, near both Copacabana and Ipanema beaches. The rooms were clean, but the bathroom and air conditioning were quite outdated. Still, it was a nice place to stay for a couple of nights.

Staff was friendly. However, I had a hard time getting the room cleaned. I had to call the reception desk multiple times to get the room cleaned on two days of my stay. The elevator is also exceedingly slow.

Very professional service. Good English speaking at the front desk. Very clean and convenient.

This hotel was really nice, I would definitely stay here again and recommend it to others visiting the area. All of the staff I was in contact with were very nice and helpful. Although I got there really early, way before check in time, I was able to use the restroom to change and had my luggage safely stored at the hotel. Checking in and out was very easy and seamless. Every night when we came back to the hotel the room was cleaned and our beds were neatly made. The room was also very clean when we arrived. The only “downside” or negative thing I have to say about the hotel was that there wasn’t more fruit for breakfast. I love having fruit for breakfast whenever I stay at hotels and although there was fruit, there wasn’t enough options for me. But the other non fruit options made up for that. Overall, I really liked the hotel and if I’m ever in the area again I’d definitely consider staying here again.

Adequado ao preço...

Hotel com um custo benefício interessante. Bem localizado e limpo. Porém, tivemos um problema de dupla cobrança da hospedagem, que foi resolvido somente no último dia de hospedagem (do total de 3). Infelizmente tivemos um dessabor na ocasião da limpeza do quarto, que foi reportado ao hotel, e não tratado. Dos 5 atendentes (recepcionistas) que lá estavam 3 eram pouco amistosos e desatenciosos. Os outros 2 eram educadíssimo e gentis. De uma maneira geral, tivemos 2 intercorrências por 3 dias de hospedagem. Razão pela qual não voltaria a me hospedar. Outros pontos negativos: Não dispõem de estacionamento e não disponibilizam ferro de passar roupa. Café da manhã é bom, mas nada de outro mundo. Como disse, um bom custo benefício.

Had a good stay. There was a fee at check out that I wasn’t informed about at booking.

Great experience