Good

Very comfortable room with nice shower and air conditioning. Walking distance to basically every thing for a tourist! Staff were friendly and helpful.

Good

Todo muy bonito y limpio

The hotel was excellent. Beautiful decor in the rooms and the staff was helpful. The only issue that I experienced was during check in. For some odd reason, I was not able to check into my room at the same time as my travel partner and we arrived together, and I made the reservation. I had to wait for well over an hour or more which seemed very odd and was rather annoying after a long flight. However, due to the great location I would likely stay again if in Madrid.

Great location, just off Gran Via. Very welcoming staff and the most wonderful buffet breakfast I have ever experienced. The rooms are updated, clean, comfortable and of reasonable size. The property is in the middle of a major renovation, so some floors are completely finished and other still need the corridors renovated. My only complaint was the hand soap was awful bar soap, no specific shampoo ( multi purpose body wash and shampoo), and no lobby water.

Everything Perfecto

Very limited amenities.

Nice place good location.

Staff

There was construction going on starting at 7:30 am in the hotel the 2 nights/mornings we were there. We called down to the front desk to ask about it & they seemed unaware of any construction & would call us back. They didn’t but the entire hotel resonated with hammering & drilling. Also, the pictures in the listing feature a rooftop terrace. That is only available to select guests so was off limits to us. Great location though & I would compare it to a Holiday Inn as far as amenities go.

Hotel ubicado en un lugar céntrico, cómodo y bonito.

All was good

Great location, beautiful hotel, clean room with air conditioning that you can control, great breakfast.

Nice hotel, great staff and service.

Great hotel

Our stay was quite nice.

The room was great but the front desk was sensational. Pablo made the trip so convenient and accommodating.

Superb location, great parking facility, however bathroom wasn’t the best. Every time I turned the tap on a puddle formed under the sink on the floor, and a hair bobble was left in the shower tray so wondered whether it was actually cleaned.

Great location. Very attentive staff. Outstanding breakfast. Very clean rooms.