Battling to get hold of the facility telepathically. My Credit card was debited in advance when I chose the option to pay at the facility.
The chalet that we booked showed a sitting area but we only have beds, no table or any chairs. We were given a smaller room, double room with a very uncomfortable bunk beds although we booked and paid for a
Quadruple room.
The photo's are incorrect and outdated. The resturant and reception area looks totally different an the resturant have uncomfortable "camping" / " boma" chairs.
The property claims to be wheelchair accessible but the path has small stairs and is very uneven. You cannot pull a suitcase with wheels on the leaves and gravel at the parking area, so definately not a wheelchair. There is also a stair at the reception door that leads to the resturant.
Descriptions regarding the property definitely needs updating.
Check in time is 14h00 but when we arrived at 16h30, we still had to wait about 30 minutes after check in for the key to be brought to reception. No drinks were offered while you wait or upon arrival.
We were not informed about the snackbar or deli and did not see it. You would need to drive to the shopping centre for takeout if you don't want to eat in the resturant.
There is free parking but they neglect to say it is not close to your chalet or undercover.
The inside of the chalet requires attention. New pillows required, toilet seat didn't fit the toilet.