Lovely location, very clean, superb staff. Great spaces to hang out in the hotel, only complaint was no tea / coffee making facilities

Great location, unbeatable views, professional and friendly staff, including car service that picked me up at Santiago airport. Beautiful property respectful of historical structure combined with modern additions.

Great location. Lovely views. Nice bathroon. Super breakfast.

Beautiful hotel, with modern design, but remaining comfortable and eco friendly

The Fauna is in a great location with a nice rooftop restaurant. The room is pretty basic but comfortable and with everything you need. The hotel details say there is laundry but there isn't. Luckily, there is a great laundry service nearby that does same day service.

Amazing view and decoration !!! Personal very kind

Lovely stay at a unique hotel. The staff was fantastic and very helpful. The restaurant had a variety of options and the food and drinks were delicious. The view of Valparaiso from the room and restaurant was great.

Very clean and comfort

Such a cool place to stay - our dining experience outdoor at the rooftop was like no other - full moon - splendid views - the best food! Excellent!

Very funky hotel with charming atmosphere and interesting furnishings. The location was outstanding. Staff were super friendly.

Beautiful hotel. Great service. Restaurant (with view) is great. Neighborhood is wonderful.

They staff are really nice. Recommend a tattoo shop close to the hotel. Amazing view too

Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.

My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.

Nice hotel. Great location. Amazing views from restaurant/cafe terrace.

Great service great hotel great location

The hotel can not be reached by car(Uber) as they have to stop as the end of the road it’s a pedestrian road, so you have to take your cases down the end of the road which was fine for us but if you are less mobile this hotel would not be good for you as it has no lift. The benefits outweigh the positives , great views from rooftop bar and restaurant; very clean and staff friendly. I would suggest you use Uber , it’s easy and a lot cheaper than the hotel booking you a taxis to the cruise port.

Loved the neighborhood and the view from the restaurant on the outdoor patio is amazing! Convenient location if you are taking a cruise. The hotel offers a shuttle. Only downfall is the hotel is hard to find. It’s situated down a path where no cars can go. You will need to walk a bit, and go down some stairs to get to the property.

The hotel staff were very nice and helpful. The hotel was located in a lane way not accessible to cars. We had to drag our luggage down the lane and steps to get to the hotel which was on top of a hill. The hotel room had no air conditioning and no closets. It was quaint. The restaurant was great. Lovely views and the food was delicious. The breakfast was very good and healthy. The service was very good.

Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.