9.6
Exceptional
From 442 reviews
Cleanliness

10.0

Room Comfort

9.2

Location

9.4

Service and Facilites

9.8

Traveller Reviews The Helaina

Number of reviews per page
20
40
Top reviews
Ani
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely location and helpful staff.
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hosts, amazing breakfast with lots of choice. Great hotel, wonderful location ,would stay again.
Katherine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were very helpful and accommodating. Our luggage was safely stored when we checked out. The room was tidy and had a nice bathroom. Included in the room was a kettle and a nice selection of coffee and tea. The breakfast had a good variety of tasty food including a full cooked breakfast, omelettes, toasties and smoked salmon bagels. The hotel is close to North Bay beach, Peasholm Park, Scarborough Castle, South Bay Beach, the North Bay Miniature Railway and Sealife Scarborough Aquarium. It was a very pleasant and comfortable stay and I will definitely recommend staying here.
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Kathleen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place to we loved it
Simran
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was very clean and bathroom was modern and clean. View of the beach from the room was amazing. Staff were really friendly and welcoming.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great place spotless great stay comfortable bed large smart TV will definitely be coming back
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely place, food and staff.
Emma
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is really lovely guesthouse located above the North Beach in Scarborough. We were warmly welcomed by Jill on our arrival. The rooms are comfortable and spotlessly clean. We had a sea-view room which is well worth paying the extra for with views down to the beach in one direction and up to the castle in the other. Breakfast was great with plenty of choice and the staff were very nice and helpful. You can easily walk to a wide choice of restaurants within 10 minutes as well as down to the main town and both beaches.
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Helen
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful but compact room.We stayed in the small double as it was the only one left available when we booked, but perfect for a nights stay. The room had everything you would need and more including dressing gowns and a fan for warmer nights The breakfast was one of the best that we've had in a long time. The scrambled egg and smoked salmon was exceptional. We will definitely be back but would look at a Seaview room and a few more nights.
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Ryan
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is great, very near the city centre and close to the sea. Staff were very friendly and efficient. The property’s lovely and welcoming. Room was clean and the bed had good quality linen. Modern bathroom which was also spotless. All round a great stay!
IAN
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely rooms,Very warm welcome,Nice little breakfast menu
John
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Our room overlooked the sea and the views were terrific. The hotel was spotlessly clean and the decor and furnishings were high quality. The breakfast was tasty and very fresh. The staff were attentive and friendly. A great place to stay.
Dee
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Of course, great views from the front. Watching sunrise and Sunset colours across the sky were amazing. The decor of the hotel is lovely and our bedroom was quite pleasant. Shower is adequate a large double bed in the front bedroom made the room rather small. Not everybody wants a full breakfast and there needs to be some provision of just toast and coffee with a subsequent change in price.
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Aidan
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had a brilliant time and the staff were wonderful! Very well maintained hotel, excellent breakfast, and a wonderful view. The staff gave us some local tips, and sorted out our parking permit. Less than a ten minute walk from the town centre and castle, so we'll be staying here again!
Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent breakfast service with friendly, helpful and efficient staff Well maintained property - spotlessly clean
Sarabjit
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A really lovely, intimate place to stay. The breakfast was excellent and good quality & portion. The overall standard was very good, and the staff were especially friendly and welcoming, which made the experience even better. Would definitely recommend for a relaxed, comfortable stay.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Top staff quality breakfast and sea view
gail
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful modern and spotless room. We arrived early and could check in earlier than we thought as the room was ready. Tom, the owner was so helpful and the hotel’s duty manager was attentive and nothing was too much trouble.
Chris
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Superb all round. Will definitely stay yet again
Joy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Excellent welcome, freshly cooked breakfast, beautifully clean room with sea view. Could just have done with a power socket next to the bed, otherwise perfect.
Number of reviews per page
20
40