There was an big event going on in Toulouse and the hotel staff tried a "bait and switch" We paid for a medium room and were given a basic. We had to go to the front desk and explain that we were given the wrong tier of room. They were quick to rectify it, but I can't help fell that it was intentional. The room was dirty and dark, the bathroom was awful with tiles literally falling off the wall and put back in place with caulk. The HVAC system did not work and the room got stuffy very quickly. The room we had a window but not to the outside, it was towards the common atrium so, there was no way to get any air movement in the room. The breakfast was OK and parking was limited. We were really disappointed. Do not go by the pictures.