A-partment Schokoladenmuseum

Explore A-partment Schokoladenmuseum
6.6
Pleasant
From 79 reviews
Cleanliness

7.0

Room Comfort

6.6

Location

7.8

Service and Facilites

6.0

Traveller Reviews A-partment Schokoladenmuseum

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 530 week(s) ago

Expedia Group verified review

Not much colours but it was simple, clean and good value for money.
Scott
6.0
/10
Reviewed 557 week(s) ago

Hotels.com verified review

We booked this hotel for a two night stay in Cologne. The advertising was right:very close to the chocolate museum. The kitchenette was great, but the overall impression of the place was poor. The shower was clogged, so I had to pull smelly, slimy hair out of it to gethe it to drain. The drapes in the living room were hanging off the track with only a few connections to the hooks. The sheets were coarse and the towels small and thin. At checkout, we were 9 minutes over time and some guy just walked in and told us we had to leave. Wow. If only he gave that much attention to the shower drain. We won't come back to this one.
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nicholas g
8.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Shower curtain should be enclosure and kettle not working otherwise fine. But value for money.
STEFANOS
4.0
/10
Reviewed 572 week(s) ago

Hotels.com verified review

Not a bad place if someone is on a short holiday, but very basic and without any services if one stays for business as I was. Very expensive for what the apartment was due to the Cologne Fare.
Kevin
8.0
/10
Reviewed 575 week(s) ago

Hotels.com verified review

We stayed in the Black/White apartment on the ground floor which is very compact. It was suitable for a couple but the 2 small towels (each) provided for the whole week was not enough to cope with. We bought our own towels. The service team (not on site) were very efficient to fix interrupted wifi service and were easy to contact. Great location near the Rhine and close to Heumarkt.
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Terry
4.0
/10
Reviewed 580 week(s) ago

Hotels.com verified review

The apartment was not on good condition. Window shades wore torn and fell down. Bathroom radiator leaked. The bed was very uncomfortable. Could have stayed at a 4 star hotel for same price. Cleaning crew came into 2 hrs before checkout.
Verified traveler
2.0
/10
Reviewed 585 week(s) ago

Hotels.com verified review

small toilet, just 1 towel, not for biz. good for family.
Verified traveler
2.0
/10
Reviewed 588 week(s) ago

Expedia Group verified review

The bed linen was too small for the bed and was very worn. The wifi did not work and the contact person did not respond to any emails. Someone entered the apartment whilst we were out and did not let us know. The apartment was not as the photos described it to be. Overall it was a good location but I would not recommend anyone to stay here. Very disappointing.
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Dragon
4.0
/10
Reviewed 590 week(s) ago

Expedia Group verified review

With the above average apartment rate charged per night, we expect a decent basic housekeeping and fresh bath towels on alternate days. Toilet entrance door too narrow, not even a proper Queen size BED at all! It is a SOFA Bed that you have to make your own bed every night. Kettle is not clean, white residue when collecting water from the apartment taps. They told us to close tight all apartment windows due to safety reason and YET provide you with only 1 garbage bag and expect us to store rubbish for the entire 7 nights and caused room to have a foul smell. The overall hygiene of apartment was unsatisfactory. No sign of apartment personnel in-charge. They gave you an Access Key code to pick up apartment keys from their designated Key box. I tried calling them for certain enquiries and assistance while there in their apartment, unfortunately, no one seemed willing to answer phone except answering machine that doesn’t speak English. Late 3pm check-in and early off you out from apartment by 11am. I being an Exhibitor attending the Cologne Fair for 8 days/7 nights, was disappointed with the apartment hygiene conditions and no attendant service.Description of apartment very different from what Expedia stated. Expedia did not mention a-partment provide Sofa Bed. Totally VAST mis-match from nice photos shown on Expedia website of a-partment in Cologne! We would like Expedia customer relation personnel to contact us to settle this undesirable stay in a-partment. Thank you.
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Charles
4.0
/10
Reviewed 595 week(s) ago

Expedia Group verified review

More fool me to book a room so late for Gamescom when 300,000 people are due to descent on Cologne. Of course all prices are ramped up over these few days, but this was ridiculous. This apartment is in a good location but it is very, very basic and small - two people are really, really cramped. We got a small bar of soap and a towel (no shower mat or anything further). So to be charged the price of a top hotel, and arrive to find a tiny, pretty shabby, apartment was a shock. Shower didn't work well. The room wasn't cleaned. Perhaps the rest of the year this apartment is cheap - in which case it is worth considering.
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Verified traveler
8.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

Handy spot by the river. Short walk into town centre. Also not too far from trams busses etc. Room was pretty basic but clean.
apurva
8.0
/10
Reviewed 605 week(s) ago

Hotels.com verified review

Nice spacious room with a small kitchenette, the Couch turned bed was not that comfortable as the actual bed, so next time there is a triple occupancy, see who gets the couch, utensils, coffee machine, hot water kettle were all provided, nice big tv, lack of English Channels, so non German tourists really tough to find something to Watch. Location is great, 5-10 min walk from the Market or Centre, less than 2 km from the Central Station, right opposite the Chocolate Museum, don't know how the Museum is but, yeah has a really nice Chocolate Shop - Go get some chocolates for your trip or to take back home. Had a little trouble with the wi-fi but was resolved the next day. Booking process and everything was ok - Its all a self-check in and check out process, get to the property, punch a code - you get your keys and when your leaving, you just leave the keys on the table - Bill is all settled in advance, make your own breakfast or meals - however you prefer it, there is no room service or any restaurant or kitchen if your looking for - its perfect for a relaxed stay and explore the city. Strongly recommended if your not looking for a hotel with service - Had a great stay.
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Ian
8.0
/10
Reviewed 607 week(s) ago

Expedia Group verified review

On arrival you get the key via a number coded box, very easy to use. The flat smelt of cigarettes in spite of no smoking signs in the apartment. The facilities are all there if required and essentials can be bought from the petrol station around the corner. The one spoiler was other guests in the building being very noisy , talking and shouting in the early hours, not the owners fault at all but 2 disturbed nights sleep because of it.
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Frances
10.0
/10
Reviewed 612 week(s) ago

Expedia Group verified review

We had a family room (2 spacious rooms with kitchenette and bathroom). Central location near Rhine cruises, chocolate museum, tourist train and cathedral. We'd definitely recommend this place to families. Quiet location off the main road close to all facilities. Fantastic value for money. Thank you we had a great stay.
ryssee
6.0
/10
Reviewed 619 week(s) ago

Expedia Group verified review

We rented Apt XVIII, a 1-bedroom apt with a small terrace. This place is not a traditional hotel, it's more like small apartments for rent. There is no office; it's self check-in where they send you a code by email to check in at 3, and a lock-box give you your key. We had no problems getting in. The building seemed like a small apartment complex. Ours was a third floor (or if you're not American you'd call it 2nd floor) 1-bedroom with a small terrace outside the window off the upstairs bedroom. We liked it, especially for the price and location and extra space. Our stay in February was very inexpensive and we always find that apartments beat hotels hands-down. Note that there is no lift so people with mobility or health issues would want to ask about ground-floor apartments. The double bed (twin mattresses together in the same bed frame) was very comfortable. This apartment was kind of kitchy-cute in the decor with fun feather lampshades and homey little signs, painted white with black & silver accents. The bathroom was small and had a tiny stand-up shower that was interesting to use but got us clean in the morning. Plenty of hot water. Soap was provided but not shampoo. We had extra towels. The wi-fi for our devices was good. The kitchenette had everything we needed except for spoons, but had tea and coffee that someone had left behind, which was nice. It was a short walk to the city center. Very easy to find and there are parking garages nearby.
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Alex
8.0
/10
Reviewed 632 week(s) ago

Hotels.com verified review

Room was spotless on arrival, and had everything needed for a two night stay. Location was right outside Chocolate Museum and a Christmas Market, and ten minutes by taxi to the train station and Old Town.
David
4.0
/10
Reviewed 646 week(s) ago

Hotels.com verified review

Overall, I was not really happy although the location was excellent. Tiny bathroom was really hard to work with...
cmcdonnell
6.0
/10
Reviewed 648 week(s) ago

Hotels.com verified review

IKEA showroom that is much smaller than conveyed by the pictures (which are in fact a mixture of photographs of several different and potentially larger apartments. Communication was good until we confirmed the booking, then he ceased to reply to emails or answer the phone. This was especially annoying as the advertised internet connection did not work, and since he had promised to send directions for parking via email. (The malfunctioning internet connection seems to be an ongoing issue, compare also previous reviews.) The location is good, half way between old town and Südstadt. The noise levels - also at night - were quite high due to the busy cross street.
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Jo Jo
6.0
/10
Reviewed 681 week(s) ago

Expedia Group verified review

Small but well equiped apartment conveniently situated for the City Centre, shops etc & just over the road from the Chocolate Museum. Only downside was the Wi Fi wasn't working for the majority of our stay.
Verified traveler
8.0
/10
Reviewed 688 week(s) ago

Hotels.com verified review

Good location. Nice apartment. But we had booked for 2 adults and 2 children aged 3 and 1. The number and size of towels in apartment was far fewer than we needed. Wifi did not work. Bad smell in bathroom at time due to drains???
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