Royal Hotel Oran - MGallery Collection

Explore Royal Hotel Oran - MGallery Collection
9.0
Exceptional
From 85 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.4

Service and Facilites

8.8

Traveller Reviews Royal Hotel Oran - MGallery Collection

Number of reviews per page
20
40
Top reviews
Amal
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Mon séjour à Royal Hotel Oran a été absolument merveilleux. L’hôtel est élégant, raffiné et idéalement situé pour découvrir la ville d’Oran. Les chambres sont confortables, très propres et offrent une atmosphère chaleureuse et apaisante. Le service est irréprochable : tout le personnel est extrêmement gentil, professionnel, attentionné et toujours prêt à aider avec le sourire. Le petit-déjeuner était excellent, varié et de grande qualité, et l’ambiance générale de l’hôtel reflète parfaitement le charme et l’hospitalité algérienne. Un grand merci à toute l’équipe pour cet accueil exceptionnel qui a rendu notre séjour encore plus agréable. Je tiens également à adresser un immense merci à notre chauffeur de taxi Ali, qui nous a accompagnés durant tout notre séjour, y compris lors de notre magnifique journée à Tlemcen. Ali a été remarquable par sa gentillesse, son professionnalisme, sa ponctualité et sa bienveillance. Toujours attentionné, prudent et disponible, il nous a permis de voyager confortablement et en toute sérénité tout en nous faisant découvrir la région avec passion et générosité. Grâce à lui, notre expérience à Oran et Tlemcen fut encore plus mémorable. Nous repartons avec de très beaux souvenirs et espérons revenir un jour.
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Aman
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Although the building and location are very good thr servise poor
Fethi
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Positive points: The staff is really helpful! And very professional! The ladies from the SPA were amazing and very helpful and the security guys at the entrance also! (A big thanks to them) Negative points: My stay was disrupted due to a very noisy neighboring guest. There was loud music during the night, and shouting in the hallway. Unfortunately, when I reported the issue and asked for assistance, I was told that no immediate solution could be provided. As a result, I had to change rooms myself, which was quite disappointing !! Things to be improved: (immediately) The cleanliness is terrible! The carpet needs to be cleaned. I believe it has never been properly cleaned, as there are visible dirt marks and a lot of dust. The bathroom, especially the bathtub, should be cleaned every day. The restaurant café / bar area also needs thorough cleaning, including the carpet and the chairs. There is a strong smell of cigarettes, and the air should be disinfected or properly ventilated, as many people smoke and it affects the overall atmosphere. Additionally, in the hallway leading to the rooms, even though the floor is designated as non-smoking, there is cigarette smoke everywhere. Sometimes the smoke even enters the rooms, which is very uncomfortable. The gym is tiny and poorly equipped ! With one big machine and light dumbbells (a 2 stars hotel gym to be honest)
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Seghir
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

All good!! Very kind and professional staff
Rahul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very nice rooms, and central location. Restaurants are decent but could have a better range. Good breakfast.
Bakhta
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Ac was not working in our room. Front desk said they would send a technician but they never did. Other than that the facility was okay! I wouldn’t say it should be a 5 start I would give it a 4 or 3 star. Breakfast had some weird selections, wasn’t very edible.
Mehmet
icon-Business
Business
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

I had booked a week-long stay at this hotel, but due to unforeseen changes in my travel plans, I requested to reschedule my reservation for a later date. Unfortunately, the hotel refused my request and also declined to issue a refund. This lack of flexibility and customer service has been very disappointing. I would not recommend this hotel for travelers seeking considerate and accommodating service
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Arezki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Great place to stay accessible and great service
JOHN
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Horrible. On every level. They want to milk you for every dime you have
Danny
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

The staff at the hotel went over and above international standards to make our stay an unforgettable experience. The hotel offers a soft ambience set in luxury with a old world charm that is truly unique. I would highly recommend this hotel above all other hotels in Oran.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 255 week(s) ago

Expedia Group verified review

An absolute gem! This was our first time staying at this gorgeous property, and everything exceeded our expectation. When we visit again, we will be sure to stay at the Royal Hotel Oran.
abdulla
6.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

Not the best hotel but very convenient location
Verified traveler
10.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

Compared to other hotels in Algeria this one is very good, even the best we have had in three weeks. In Algiers we have been to much more expensive places that could not compete with this hotel.
H
10.0
/10
Reviewed 577 week(s) ago

Expedia Group verified review

Stayed there between 14th-21st September 2015. I was picked up from the airport on time and I got to the hotel within twenty minutes or so. I had a lovely room on the fourth floor (415), with a large balcony, view over the boulevard and a great sea view. You can see "front mer". The room mini bar was replenished every day with soft drinks, fizzy and non fizzy water. I greatly appreciated the welcome gesture of a miniature mouse/cookies when I got back to my room, on the day of arrival. The hotel location is perfect for sightseeing, walking distance to various sought after places. I was born in Oran and I've never stayed in a hotel there before, because I have family near by but I have enjoyed my own space, the peace and quiet after a busy day. The hotel offers a large selection of breakfast items, cooked fresh to order. I must say that I stayed in various hotels both in Europe and USA and I must say this hotel focus was not getting you to pay for every little extra things. You can sit at the bar and enjoy an expresso, at no extra charge during your breakfast time. I had by breakfast delivered to my room again at no extra charge. I would definitely recommend and stay at this hotel again.
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Andre
10.0
/10
Reviewed 650 week(s) ago

Expedia Group verified review

This hotel is amazing! So beautiful and elegant! The whole hotel is like a boutique hotel, very well furnished and decorated with such a fine taste! It is really special. The breakfast was just delicious, everything was fresh and a great verity of fruits, pastries and bread. Staff at breakfast was helpful and nice. Honestly, if you are looking for a wonderful place to stay in Oran, this is the one and only!! I loved it!!
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George Anagnostakis
10.0
/10
Reviewed 670 week(s) ago

Hotels.com verified review

Overall was nice and i'l book that again in the future. Hamam was not able to book that byt anyway
feriel
8.0
/10
Reviewed 730 week(s) ago

Hotels.com verified review

I've enjoyed my stay there.Competent staff.A garden with swimming pool are needed to enhance the expereince of customers.Overall i recommend this hotel.Very classy.
Karim
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Un séjour très agréable !
marwan
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Personnel tte prévenant et synaptique Spa très agréable
Djilali
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room , matress and pilow were great same as the service!
Number of reviews per page
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40