In the first night, when we wake up in the morning, there was no water in the hotel. I lost an important meeting because I was not able to leave the hotel in the morning on time because we had to wait for watedr recovery even for brushing pour teeths. The minimun we could expect was a somebody from the hotel apologizing for that and what we received was a bad behavior from the people we talked. the minimum I expect now is to be reimbursed for one night.

In the first night, when we wake up in the morning, there was no water in the hotel. I lost an important meeting because I was not able to leave the hotel in the morning on time because we had to wait for watedr recovery even for brushing pour teeths. The minimun we could expect was a somebody from the hotel apologizing for that and what we received was a bad behavior from the people we talked. the minimum I expect now is to be reimbursed for one night.

Tudo ótimo

Quarto limpo. Funcionário foi super esforçado em atender, visto que chegamos em muitos no saguão à noite, após cancelamento de vôo. Estava sozinho na recepção.

Fui muito bem recebido pelo recepcionista Adriano! Hotel muito bom, limpo, bem localizado.

We

O hotel é completo, atendimento impecável e serviços gerais no padrão!

The room and hotel exceeded my expectations. Really great room, bathroom & shower and breakfast. Would return.

CAFE EXCELENTE,ADOREI A LOCALIZACAO

Quarto limpo. Ótima localização, para quem prefere estar próximo ao aeroporto (cerca de 7 minutos a pé). Café da manhã muito bom.

Excelente hotel próximo ao Aeroporto de Congonhas. Silencioso, com banheiros limpos e bom café da manhã, que inicia cedo. Há boas padarias e restaurantes próximos do hotel.

Gostei muito da estadia. Recomendo

Excelente experiência! Super aprovado.

Muito aconchegante e excelente custo x benefício

my stay was good

recently stayed at the Transamerica Executive Congonhas with my wife and two children (5 years and 5 months old). They market themselves as a 4-star hotel, but based on my experience, a 3-star rating would be generous, with several aspects feeling closer to a 2-star establishment. For the price (approx. 500 BRL), I expected much better. While the service was polite, it lacked attention to detail. Despite having three paying guests, we arrived to find only two bath towels and had to call for another. The toiletries, particularly the soap, were low quality. The room condition was the biggest issue. The bathroom was very small by Brazilian standards and, concerningly, had visible signs of mold starting to form. The A/C unit was old and noisy (not an inverter); the loud compressor kicking on and off throughout the night made it difficult to sleep. Breakfast was also underwhelming. For a country with such diverse food as Brazil, the lack of variety was surprising for a hotel of this supposed category. Overall, this property does not live up to its 4-star claim. It feels like Transamerica was probably a nice and luxurious hotel in the past, but over the years it has become outdated and lacks the glamorous executive prestige it once had.

Quarto espaçoso, banheiro achei o box bem apertado pra entrar Equipe muito atenciosa Comida do hotel muito boa Cafe da manha excelente

Ótimo hotel! Pode reservar sem medo. Andei 10min só até o aeroporto.

Fast internet, great staff, excellent breakfast!

Sim e a equipe foi muito cortês.