Queensgate Hotel

Explore Queensgate Hotel
7.6
Pleasant
From 732 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.4

Service and Facilites

8.2

Traveller Reviews Queensgate Hotel

Number of reviews per page
20
40
Top reviews
Dauda Victor
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great and helpful staff. I needed a late checkout and they were able to accommodate me. Breakfast was very good and relaxed. It did exactly what I needed.
Rachel
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were a late check in and happy to see reception still open. Some of building a bit tatty but it is old Room very clean with everything we needed
Amanda
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really nice hotel, friendly staff, good room
Amelia
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Free parking was a great perk. The single member of staff we came into contact with seemed to resent having to leave his mates in the bar to check us in. The bed was comfortable and the room was very clean. Tea and coffee were provided with the kettle. The room and the bathroom were both quite poorly lit which made getting ready a bit difficult. The room was right at the top of the stairs, the walls are thin and we were woken throughout the night by doors slamming and people coming and going. Light from the hallway leaked under and around the door. There was a fan provided in the room which was great.
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Ian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and very helpful staff
Chris
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good hotel for budget needs some updating
LISA
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2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I booked thos last minute and on arrival i was greeted by a male who had no customer service skills at all. The hotel appeared empty. I paid then upon doing so a group of males wondered in askingbtge man questions about their "flat" he completely ignored me. I asked if these men wre living in the hotel hevsaif yes. They were black males with accents that sounded nigerian. I was shocked it was an asylum hotel I think... staff refused refund even when hotels.com called beware not a hotel...
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Eszter Judit
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, good food, helpful staff.
Marjorie
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6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Cheap and cheerful, staff friendly, needs an update and looks like refurbishment on going, which it needs. Food simple but adequate.
Lynne
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms are basic but comfortable, Breakfast could have been better, staff were lovely, nd WiFi and on-site parking are included.
divya
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4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nothing working correctly
KEITH
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice convenient location.Staff helpful. Room clean. Powerful shower. Breakfast good value.
Imnas
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s not really comfortable specially now it’s summer no aircon in the room uncomfortable to have a proper rest and sleep no fridge, to cool your drinks sorry I should book in 5 star I don’t realise it’s only 3 star the hotel
Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

As always was awesome staff awesome food good the rooms are clean abd they offer jugs of water on a extremely hot day i love coning here
Ashley
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Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Booked a superior room. Smelt of damp and mould Staff we're great. Bed was clean, but other than that, needs somr attention
Bethany
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8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were amazing, room was great and overall stay was good. Only downfall i had was the room was way to hot. The little fan provided was just blowing hot air around. Air conditioning would be a good investment especially during summer. I would have booked another night but the room temperature has put me off booking again.
Terry
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff were very kind efficient and helpful. You can't fault them. Some furnishings had seen better days but in all can't complain
Richard
icon-with Friends
with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff and nice front of house. Bedrooms need some tlc due to odour and plumbing issues.
Peter
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6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Easy check-in and good wifi. Room looked a bit tired and the floor could have been cleaner. Taps in bathroom were sticking.
Brian
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10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel, convenient for my business trip.
Number of reviews per page
20
40