Overall Ratings & Reviews Nichols Airport Hotel

The hotel is under renovation when we stayed. The family room (2 adults and 1kid) that we got was 1 double bed and 1 single bed BUT we got 3 single beds instead. This is our 2nd time staying and our first stay was superb but not this time. Room and bathroom was like from the early 2000s, kinda old. Receptionist wasn't that accommodating. The bellman and guard was polite. There are a lot of breakfast choices which taste good and the restaurant ambience was excellent too, it was on their rooftop.

I ordered room service for breakfast because feeling not well, they didn't response, they say will call back but never did, didn't get my breakfast. Old room but well function, just wonder why reception staff not that friendly. The Driver was nice tough.

All staff are polite and approachable, smiled always, greet people with smile. Fast service ang considirate.

The hotel is very nice and the crew are very nice to us, they always help us carry our luggages. They were always smiling. And the location is very good. So far this is the best room I've ever stayed so cheap and nice. Location is good too. Too bad we didn't try their food becoz we are always in hurry to go out.

Very kind staff and clean room

Actually my booking I didn't show up due to my flight rescheduling.

Standard hotel but enough for transit only in a few hours.

Tidak ada colokan bulat lalu komplen ga bisa pindah kamar. Di suruh beli adaptornya dengan harga 100k. Colokan bulatnya di bawah rusak. Sikat gigi ga ada. Pokoknya sangat buruk untuk harga segitu.

Not good experience at hotel restaurant staff.

Cons.- Weird smell not only in the bedroom but also in the hallways and elevators. It smelled like a combination of moulds, smoke and wet wood.- Shower heater not working.- Furniture was old, the seats were uncomfortable. If you're looking for a place to relax and unwind, this is not the place for you.- We almost missed breakfast since the staff forgot to ask about our meal preference during check-in, we had to ask for it. On top of this, you are only allowed to eat breakfast inside the room which would be delivered to you, seems like a hospital patient.- Cafe food was too expensive. You'd get better and more french fries from fast food than buying here. Pros.- The staff were friendly and patient.- The staff helped in carrying our luggage. Overall, this place needs a lot of improvement. Their app rating is too high for its current status.

I have been to many hotels but this is the only hotel that asked for deposit money. It is okay with that anyway the money will be returned on check out but what is that for? Nothing to secure inside the room. The wifi is weak. Its on and off.

Hot shower wasn't working during our whole stay even if we already filed a complaint the evening before our check out. The elevator was out of order. Doorman clearly new we had heavy luggages and needed assistance keeping the entrance/exit door open but ignored us anyway.

Accommodating front desk staff, good food, big room but a little dusty. It was an interesting experience.

It was a nice experience for us since we needed to rest from a 10hr drive from Bicol. The bed was not too big but it was alright and comfy. Breakfast was good also. Parking is available and safe with CCTV. This was my second time in this hotel and will still choose this when we're around this area.

The frontdesk officer is accommodating. The room is clean but the aircon is quite not cold enough for the standard of a foreign guest. It's affordable.

Room very very small and also very small window.

So far so good, with a little need to improve. I had requested a simply air freshener due to the unwanted smell of room but unfortunately, they didn't respond pertaining to my request. No toothbrush.

The hotel is so clean. Just because its near the airport and road, You can hear the noise all night long, My friend and I cant sleep. But aside from that all was great.

Our stay was great. Just want to inform the management about the incompleteness of room stuff for ex no room slippers and (toiletry-cotton buds) provided. The rest was fair enough.

The room is the same with the picture. It’s close to NAIA 2 so, it was perfect for us. It’s also close to Baclaran and MOA.