Beware when staying here. The AC in rooms is preset at 24 C with the ability to reduce the temp only by up to 3 C....netting out at 21C best case. Generally it did not work so our room was always about 23C, which for my family is too warm. Also the restaurant in evenings is absurdly overpriced and the food not great...they focus more on presentation than taste. The town is great so if you stay here walk to the village to eat.

All excursions and water sports are included. Exceptional service.

Excellent stay! the staff is amazing. I will be back :)

This hotel is amazing. It’s a five star hotel and they treat you like a star. Service is incredible! Hotel itself is funky and a little old fashioned. We stayed at the Marina side of it and it’s a bit weird and not modern but you forget about it by the way they take care of you. Beautiful view, pools and spa! Loved the experienced!

Super nice and caring staff. Always helpful

the decoration was very retro and unique

One has to be fair - comparing Swiss hotels internationally will always result in the verdict ‚overpaid‘. This hotel is no exception. Nice site, but very old (not in a bad condition) and not modern. Good service but not good enough for what you pay.

Hotel Eden Roc is relaxation perfection. Kind staff, excellent location, delicious food, and all set in the idyllic garden of Eden. It was a very low key, pampered choice for a solo trip. I'd recommend this as a great couple's weekend.

Amazing stay, exceptional service at all front (reception, spa, restaurant, valet, concierge etc...). Very kind and alert staff. Gentle and nice attention at all time.

The ambiance, the cleanliness, the courtesy and informal effectiveness of the staff

A truly magnificent place, location (right on the lake) and gardens/swimming pool.

Perfect location. Close to town yet private and lush and right on the lake. The service was exemplary! Room was extremely clean and updated.

Great staff: thank you for a short, but great stay. Ascona and the setting with the lake, the mountains and the picturesque harbors are unique experiences

Unforgetable

Hotel Eden Roc is not only a beautiful resort in a fantastic location, but I must say the hotel service was second-to-none. At every level the staff was ready to please, and could not have been more friendly. An especially nice touch was the welcome champagne Apero by the General Manager. Very personal and impressive! We will return.

Excellent in every respect

Very nice hotel located at the beach. nice wellness area, staff was very friendly. awesome breakfast buffet

Perfektionismus hat seinen Preis. Der ist hier auch berechtigt. Sensationelle Betreuung, alles sauber und an seinem Ort. Irgendwann stehe ich wieder hier.

Unser Aufenthalt im Hotel Eden Roc war rundum hervorragend. Von der Ankunft bis zur Abreise hat einfach alles bestens gepasst. Das Zimmer war sehr sauber und gepflegt, und die Betten waren ausgesprochen komfortabel, sodass wir hervorragend schlafen konnten. Besonders hervorheben möchten wir das gesamte Personal: Alle Mitarbeitenden waren äußerst höflich, aufmerksam und jederzeit hilfsbereit. Der Service war auf höchstem Niveau und hat unseren Aufenthalt besonders angenehm gemacht. Auch die Hotelanlage ist wunderschön gestaltet und sehr gepflegt. Man spürt sofort die hohe Qualität und die Liebe zum Detail. Ein weiteres Highlight war das Frühstücksbuffet – eine große Auswahl, frische Produkte und eine hervorragende Qualität. Wir haben unseren Aufenthalt sehr genossen und können das Hotel uneingeschränkt weiterempfehlen. Wir kommen sehr gerne wieder!

schönes zimmer 👍