Overall Ratings & Reviews Suites Jardin Imperial

My work is in Zone 15 so this location works for me very well. Also this area has supermarkets, restaurants, stores, etc.The property is well maintained, the suites are confortable, and quiet.

The property is very well kept, the hotel and the area were very quite, the location is very convenient with supermarket and restaurants very accessible. The staff was very efficient and kind.

Es muy buen lugar para hospedarse

The property is great. Beautiful garden. Watch out, not all units have a/c. The showers all have shower curtains. The staff is very distant in their treatment. Polite, but distant. And they treat you like you're a suspect about to commit a crime. Instead of feeling welcome, their treatment reminds you that this isn't your home. Very uncomfortable. I shared this with them, and they said guests have stolen from them, which isn't my fault or my case.

Good price with good service, the hotel is very clean

The friendly staff, elevator is fast , very nice service Room is very spacious, very relaxing The only thing that is needed is a famous restaurant close by,

No a/c but otherwise a great place to stay! The gardins are beautiful and the kitchen is very handy to have.

I called 3 hours before checking in to confirm my reservation and it checked out. Upon arrival, I was told that i had cancelled it. I was charged another $60 in addition to the $47 I had paid through Expedia. Check out took 30 minutes while they went upstairs to check the condition of the room!!!!!!

Very save and clean place. Enjoyed the kitchenette. Very friendly staff.

Nice place, clean, well located, very good value for money

Nothing no ac and wifi suck and the housekeeping the will only fix the bed

This is a great hotel very neat but need to have access to get water or provide some water they had water in the hallway no cups This Hotel in a very safe location just bring snacks and water cause nothing is close by

Suites jardin imperial Ni ac either a fan in the room

It was great but the night before leaving it Was a phone call saying that we can’t stay later than 10:00.. According to the Hotel agreement check out is at 1200 mid day..

Lovely place, immaculate but the front desk lady was rude. There was no AC.

Beautiful yard jardín. Very clean and harbours view.secure property and 24 hours security guards.

Very good. Only problem . It’s to far into the residence area

We enjoy Jardin Imperial as a get away. It is away from the main stream of traffic and tourist places. Quite and peaceful perfect for us. We can take our own food or go out to eat. Since we live in Guatemala we are familiar with restaurants and know where to go in the area. The room is spacious and clean. Amenities are few but we don't need them. Employees are friendly and helpful.

I travel a lot to Guatemala. And its the best place to stay. I will always stay in Jardin for my travels to Guate. Its super close to Cayala and its about maybe 25 to 30 minutes to the city. It has been my 4th stay and I have never had anything bad to say about this place. I love how the room is basically a small apartment that has a kitchen where you can cook your own meals. I am glad I found this place. 5 STARS!

I stay there for six days, very nice and friendly staff, clean, confortable . The only knock is very dificult to get to the hotel from the main road because no signs posted until you are in front of the hotel after passing thru a security gate and a few twist and turns., even rhe locals don’t know where the hotel is located. Overall good place