Overall Ratings & Reviews Careys Manor & Senspa

The staff were lovely, only small issue lied in the layout of the room with there being no plugs by the bed unless you dive under the mattress which was near impossible, and no holder for the soap or toilet roll, these are small quality of life changes which could be fixed super easily! Other than that, the room was lovely with a gorgeous garden view and we were made to feel very welcome, really recommend the spa facilities

Superb service! Clean hotel and friendly staff.

Perfect

Wonderful hotel and spa. Our room was very nice and quiet. Senspa was great and relaxing followed by an excellent meal in the Thai restaurant.

Very good location for visiting the New Forest. Pool steam room & Sauna adequate, but could be crowded if hotel was fully occupied.

I spent 4 beautiful days there and the staff/team were SO wonderful. They went out of their way to be accommodating to my dietary needs and so many other things. They were absolutely lovely. The hotel itself and surrounding areas were gorgeous.

This was my third stay at Careys Manor and it was just as good as I remembered. The building is beautiful and the team is very welcoming and friendly, there is a real family atmosphere amongst them. The Sen Spa facilities are 10/10, and the treatments are amazing - pure relaxation and I looked 10 years younger after my facial. Highly recommended!

Staff very friendly and helpful

A very lovely few days

The staff are really friendly, but the hotel itself could do with modernising. Our bathroom was really old with a shower not suitable for someone over 5.9, our room was boiling hot with no way to cool it down, and they didn’t replace the toiletries. Also you have to pay extra to use different spa facilities which wasn’t clear, making the experience much less relaxing.

Very nice staff, hotel decor a bit 1990s

Beautiful area, great hotel, friendly staff. Three restaurants onsite.

It was great. Particularly good having three restaurants. But I can be very picky. All about the breakfast. The coffee wasn't great. The bacon was underdone - it doesn't need to be really crispy but it does need a bit of brown to develop the flavour. The marmalade wasn't that good either. One other thing, which I suspect may be common to all hotels these days. They wouldn't give me a paracetomol when I really needed one. Probably something to do with health and safety. But really?

A new Forest gen

Would highly recommend Carreys Manor, staff go out of their way to help. All 3 restaurants the food was excellent as were the pool and spa. The room faced the garden and was well appointed with modern bathroom and large smart tv and comfortable bed and furnishings. Can’t see why not 5 star.

Lovely place to stay in Beaulieu

Very relaxing place to stay with a beautiful garden. The pool and other amenities are great although it is a bit annoying you can’t use them after checkout. The restaurants are amazing and the staff is very kind and helpful

Had a lovely time at Carey’s Manor with 2 of my girlfriends. A spa hotel easy to get to from London, no car required. The price was good and the spa upgrade is definitely worth it. Breakfast was a very good selection and cooked extras were reasonably priced (boiled eggs for a couple of quid, eggs royale for 8 quid). I simply do not understand some of the other comments about the price not including the extras. Other spa hotels in NF are triple the price of this one. I had a great time and will be back.

Overall a good experience. Customer service very good. Very polite staff. Could be more knowledgeable about the new forest area. Hotel itself very nice but could do with a refurbishment. Room was good but again could do with updating. Bedsheets very nice. Slippers provided are the worst slippers I have ever used at a hotel so definitely needs updating. Literally unusable. Service needs to improve in regard to reception. Very long phone wait times to reception. Staff always absent from reception and need to wait. Checking out there was a queue of about 20 people and 1 receptionist. Spa cant comment as didn’t use. Breakfast not very good. Well the buffet wasn’t. Other than the bakery items everything else was definitely lacking. There were not many options. If you wanted actual food had to order separately for even more money. Overall good but could be better especially when you are paying over £250 a night.

Hotel and Spa staff are excellent. Location in the New Forest is ideal and I regularly recommend Brockenhurst as a good location to base oneself. The hotel is OK but slightly disappointing given it's price point and premium positioning. Room are tired and slightly under equipped, the spa area is a little dated with free access only including the basic pool and steam room/sauna and the breakfast, although offering a good range of options, became rapidly depleted. We had a basic room for ~£225 and for this money, I'd expect a little more.