This hotel was amazing, from the communication before we arrived, right up until we checked out. The service we received from everyone was outstanding. I took my daughter on holiday before she starts secondary school, we enjoyed the hotel, the waterpark and all of the other excursions that the hotel helped us book.
Everyone was amazing, the cleaning staff, the bar staff, the restaurant staff and the staff on the front desk. There was one particular person working on the front desk who went above and beyond to help us get excursions booked and find a lot of activities that we could do both in and outside of the hotel. I wish she had of been working on the morning we checked out because she definitely deserved a tip. Our only complaint was that we couldn't stay longer. I would recommend this hotel to anyone, especially families.