8.0
Very Good
From 5 reviews
Provided by travellers on
Cleanliness

6.5

Room Comfort

7.5

Meal

7.5

Location

8.5

Service and Facilites

7.5

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Traveller Reviews Charming City Sungshan Hotel

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Customer reviews
Amande W. R. Y.
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4.8
/10
Reviewed 134 week(s) ago
Very very bad experience & super not recommend...   I never thought I would write a bad review Except for the lady at the check-in counter who is very nice, the rest are very unfriendly, and I feel very bad and uncomfortable. As soon as you enter the room, there is a smell of bleach, very, very heavy As a result, we could only open the windows for 2 days and don’t need their housekeeping for the next day, because I’m afraid that the smell of bleach will be stronger. All the furniture is very old, the bed is very itchy and uncomfortable to sleep on, the room is very dirty and dusty, the whole body is really uncomfortable, when I lie on the bed, my whole body is itchy, I can hardly sleep well for 2 nights, I can only sleep early I go out late and come back to take a shower and rest (but I can't rest, it's too itchy) and I don't want to stay in the room because of the smell of bleach and the room is really dirty and uncomfortable The day we checked out was actually very early, we checked out at 5:30am, we didn't care about anything, and we could give up breakfast (although we were treated with black faces throughout the whole process), we asked to change rooms, but we always had to increase the price~ All I can say is that the room I booked happened to be during peak season, so the price was high? But it's really not worth it~ Although this hotel has been brilliant and has received awards, but the current service attitude and management are really disappointing. It's really uncomfortable to live and be treated like this at this price, and it's not worth it Good rest, but suffering I really don’t know how to attach the photos, there are too many, too many, almost every corner, it’s really a bad experience
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lina o.
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Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 408 week(s) ago
The strategic hotel distance from the near station is only about 200m. the hotel building is a little old and the bed linen on the first day comes dirty until there are lots of bite marks on the feet, second day bed linen in a cleaner change, breakfast okay.
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