I asked for higher floor and she gave me and when I got the lift door wasn't opening and I got scared .then I have to come to one mere floor dwown andvwslk agsinnto my floor more floor down

Great stay.

This is a nice hotel for the budget conscious traveler within walking distance to the old town.

Super central, right in Lapa. Pleasant staff. Nice room. Good breakfast.

They should be more on top of the maintenance.

Tuve la oportunidad de hospedarme ahi, malisimo, habia bichos en las camas, pero no uno ni dos, sino bastantes. También corrimos la suerte de que hubo un tiroteo cerca del hotel, estuvo horrible. Comida del buffet estuvo bien, personal esta meh, tienes que dejar la tarjeta de no quiero servicio porque en las noches abren la puerta si no esta. Muy viejo el hotel,y la limpieza es algo que se desea porque el baño siempre huele mal. No recomiendo este hotel para turistas

Good

The hotel is clean well kept, the staff is very professional and friendly, but the streets are not the cleanest.

Really helpful staff, great wifi, good location

They advertised they spoke english. They did not. They were unwilling to even try when i tried to speak a little Portuguese. This was one of the main factors for choosing this hotel. The rooms were filthy and mildew everywhere. When they cleaned (3 times in 11 days) they were finished in 5 minutes.

Good location and free parking. Breakfast ok! Bathroom ok. Bedrooms are small but ok. Elevators and refrigerators are to old and dirty! Staffs are very polite!

The location was good, room was small, AC was really noisy, breakfast room was too small for the crowd of people.

Hotel has poor service, unfriendly staff no one speaks any other lenguage besides Portuguese. They close breakfast service 45 minutes before closing time. Also when we went they said they run out of coffee. I had to go and complaint wuth management. Rooms are not clean with beach sand and worn out towells.

Located next to the colourful steps and also the cathedral the hotel is very convenient. It's also easy to get a taxi to take you to other sites such as Sugar Loaf Mountain at a reasonable price. The beds for me were not very comfortable and gave me a bad back, the room however was clean and tidy and the air conditioning was effective. The bathroom was small but it was fine for a nights stay. The reception speak limited to no English at all, which always makes life a little more challenging. However smiling and pointing always helps. The staff are very happy to help. They were brilliant in getting us assistance with the flat battery on our car. The food for breakfast was nice and plenty full. If you want just a bed for the night in a good location and don't want to pay too much. Then this is ideal.

This hotel was hard to hard. Even the Google map didn't help. After going down a dark alley at night, I finally arrived at the hotel. I don't recommend venturing out at night in the neighborhood where the hotel is located. The staff is very nice.

For a budget hotel, the quality and cleanliness of this hotel were very good. The rooms were semi-updated and equipped with IKEA-like furnishings, although the bathrooms could use an update. We came to Vina Del Mar after staying one night at the Hotel Americano next door, and by comparison, Vina Del Mar is like the Ritz Carlton. Hotel Americano was filthy and had BED BUGS, so we changed immediately to Vina Del Mar and it was a vast improvement. Strangely, it had the same management so I'm not sure why the standards are so markedly different while the price is very similar. Marcos at the front desk spoke English well and was very professional and helpful. It's walking distance to the bars and party scene of Lapa, but honestly the neighborhood is a bit sketchy. I probably would not stay in Lapa again if i went back to Rio, but if I did, Vina Del Mar is a good choice.

Close to the party streets, but still in a quiet area. 5-10 min walk from metro station. Not so very serviceminded personel. Breakfast sucked, cold scrambled eggs and bread, thats what you can expect. Still recommended, good location and cheap!

Would not recommend this hotel, unless you are single young person who does not mind bad neighborhoods and are trying to save a buck or two. Defenders not a 3 or a 2 star rating. 1.5 on my list.

safe was not locked to the door. windows were not safe - anyone could easily enter my room from the parking lot.

Value for money when compared to other locations price was about right. Centrally located so was easy to get to points of interest either by taxi or local transport.