All the Route Inn hotels we have used have been spotlesslu clean. This one too. It is a bit out of town but their simple dinner menu was enjoyable.

Staff was very polite, patient, and forgiving of course everyday travel frustrations and communication issues that can sometimes happen when traveling. This was a very welcomed facet to their services. Warranted a review. Thanks for welcoming me !

Onsen hot spa

.

Need more space in my room

Ok for one night

It is a great hotel, served our purpose well, to be the base for our trips in the Shonai area. Rooms are small but okay, the onsen is good and convenient, lots of great services like coin laundry or dryer. Very convenient location if you come by car. We had a great time.

Restaurant on-site was good. Far from train station.

Clean, standard business hotel with friendly staff. Breakfast was good.

A clean and well kept hotel. This hotel has two manmade onsen (one for men and one for women). It has a small relaxation corner with foot massager (coin operated) and massage chair (coin operated). Bed is almost as hard as Rich and Garden's. It is 30 min walk from the train station or 10 min car ride. Plenty of parking if you are driving. Not close to much. Overall a pleasant stay.

Staff were pleasant & helpful. Breakfasts were sumptuous and good..

It was good only to sleep, but not to access to work.

I think this is one of the best hotel I stayed while I was in japan. Everything was great and particularly I liked the large public bath facility, it was excellent! Hotel staff was so friendly and professional. I'd like to stay there again for sure if I visit Sakata again.

バスタブのお湯を抜こうとすると、洗面台下の配管の繋ぎ目からお湯が逆流してきた。配管が詰まっていたと考えられたので、フロントに報告し部屋にもメモ書きを置いてきた。

ホテルからメイン道路への右折が不便だった。

室内が広くて景色もよかったです。

コンセントの位置がベッドの隣にあるといいな と…

人手不足はあると思いますが、チェックイン時に長く待たされた感じは減点でした。一方で部屋のユニットバスの所にスポンジタオルがあったのは非常に良かったです。

部屋も綺麗で良かった。

タオル、バスタオルの匂いがちょっと臭かった。その他は良かった。