Our room was beautiful & clean. We had a room with a balcony & ocean view. It was a beautiful view. Everyone we encountered from the front desk to housekeeping to concierge & restaurant staff were very friendly & professional. Jose the bellman was great & Maria from concierge was very friendly & helpful. The food at the restaurant that provided the buffet (can’t remember the name of restaurant) could be better, the food was kind of bland. We did dine at Asiana & Tierra y Fuego those 2 restaurants were great, the food was delicious. Overall it was a great stay, will definitely recommend & return!!

The staff and waiters were very friendly and polite. I really enjoyed my stay there, the food at star grill snd the buffet was delicious. I would go again, the only draw back is you couldn’t walk to restaurants snd places off the premises.

Staying at the Westin Playa Bonita was a highlight of our visit to Panama. We LOVED the setting, really enjoyed the many pools, and found that staff so attentive and friendly. The views were amazing and the atmosphere incredibly relaxing. We are already planning our next visit there.

The hotel is well maintained and very clean, with numerous staff working laboriously. The majority of the staff members were friendly and courteous. I appreciated that housekeeping is done daily with 2 complimentary bottles of water given each time. The breakfast and dinner buffet was very good with numerous and diverse choices. The 2 ladies in the front desk were not too friendly and eager to help. The lobby is beautiful and spacious. The gym was good.I didn't like the bathroom design in the room. Only a small curtain separate it from the room, leaving no privacy when using the toilet. The glass shower door didn't close tightly giving way to a puddle of water after each shower. The towels are not of superior quality and need to be replaced. The rocks at the beach area could be removed or leveled. I scratched my right leg at the beach. There is not enough nightly entertainment for a resort - why not having a cultural show once or twice a week? Why not having a club to dance? Why not having a Happy Hour during the weekdays? I didn't have a good experience at all at Star Fish restaurant. I ordered the "Panamanian soup" (San Cocho), it was extremely salty, as with the rice that come with it. I had to return them.

Lovely resort as described. Food was good at the restaurants on site. The facilities are clean and people very helpful. Loved the pool area and beach.

Very nice

This is a very nice property. It’s away from all the noise downtown only thing everything closes up early snacks close up early restaurant close up early. The room’s a little outdated be comfortable.

The room was large and roomy - with a great view! Restaurants were expensive - however, the buffet was awesome. The gym was amazing. Pools wwas were spectacular. Overall, great stay!

Nice

Our third time staying and we always love the experience

I’ve stayed at 5 star hotels before so I expected a better conditioned hotel and experience. It’s more of a 3 star hotel.

all good, better to get all inclusive

This is an excellent hotel and would highly recommend.

Friendly staff,great accomadations . Very relaxing. I will go back.

This is a very nice resort to stay on. It’s clean the rooms are specious and clean the grounds are kept very nice. Pools are very nice. This hotel is a lil far out from the downtown area where everything is happening, some people are cool with that some may not like the 20 min ride back to the hotel. The staff was just ok, some were not as friendly as you would like but front desk guy kinda tall guy was very cool so was the valet guys in the afternoon. Out door and indoor Bar staff needs a lil attention to detail I think. Over all a good stay.

Great Hotel for a Family Vacation. Honestly you don’t have tho leave unless you really want too. Huge Property… 3 pools, on the beach. Several dining experiences. Hotel was clean & had that sweet hotel smell.

Okay I knew i only did breakfast and not all inclusive but it took forever to get a drink by the pool, someone walked by maybe every 30 minutes. There's really not any activities or shows but met some friendly staff V from water aerobics and C (I think) from Karaoke. Only ordered lunch once but it was tasteless. My thermostat was broken and even after several comaints was not fixed properly so had sleep in socks was beyond freezing. Matenience made it hard to relax by the pool with the loudness from tools... hottub was cold... looks like they’re upgrading buildings and other areas. Overall staff was friendly although most spoke only minimum English and property clean but wouldn't stay again.

Très grand resort tout inclus à proximité de Panama City. Piscines très grande . Chambres de qualité. Nombreux restaurant. On y mange bien mais la qualité du service peut être inégal. Jolie plage propre avec coquillages, mais peu attrayante pour la baignade.

Enjoyed my stay here despite the location being away from downtown and during after work hours everyone is heading in this direction. That’s beyond your control. My only complaint is the shower. The water pools due to slow drainage. Other than that I thoroughly enjoyed my stay.

The property was modern and well maintained. I was deeply disappointed when i booked an excursion with the resort and they refused to accommodate my request to reschedule for the next day after I became ill. The contract stated that in order to reschedule that I would require a doctors note. After a teleconference with my physician, he forwarded a medical excuse stating the nature of my illness and provided a medical reason supporting my request to postpone my excursion until the next day. The hotel refused to accept my medical note stating that it was not provided by a doctor in Panama and did not have a raised seal. The aforementioned conditions were not stated in the contract. I spoke with the manager on duty who did not remedy the problem.