Amazing staff, nice place, not bad food, horrible coffee

Great hotel, pools were good and never not too busy to not have a bed. Bars busy but never felt overly busy given the size of the hotel. Only downside was the food, was similar every night and was ok/average. Better food options available close to the hotel.

Great location, with excellent customer service. The room is clean and in good condition.

Room spotless...small issue with shower blockage but was rectified within minutes... all inclusive option is the way to go... daily and evening entertainment very good

We had a wonderful 5 night stay at the Riu Paraiso in Lanzarote. The hotel has a fantastic location, on the beach front and promomenade and just a 10-15 min stroll into the bustiling town of Puerto Del Carman. The hotel suits all, whether it be couples and families and wehter you want a quiet or action packed holiday - the hotel has two sections with the quieter area very much more catered for adults wanting to simply relax. The entertainment both day and night is of a good standard and we particularly enjoyed the vening where you could watch a vareity of shows in the main theatre or watch live music singers in the bar area. The staff and cleanliness i cannot fault at all, an exceptional service and we were very lucky to have a free upgrade to a premium room giving us a pool and wonderful sea view. We would definitely return.

Room clean staff courteous

Hay cafetera en la habitación y no ponen ni una chuchara.

Staff great, plenty of food choices.

Great hotel, really nice stay for 2 weeks.

Realmente no es un All Inclusive. Me he hospedado en la misma cadena en el caribe mexicano y en el cuarto hay refrescos y bebidas como cerveza, en este de Lanzarote solo unas botellas de agua. Necesitaba una plancha para ropa y te cobran 20 euros de garantía por prestártela cuando estás pagando promedio por noche 250 euros, pareciera que no es suficiente con el costo de la noche; aparte tú necesitas pasar a recepción por la plancha. No tienen room service. Muy poco personal en el hotel para atenderte tal cual deberían de hacerlo poniendo el concepto de All Inclusive en sus anuncios. Realmente muy mala experiencia para ser un All Inclusive.

Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.

This property was extreamly clean and very affordable

Excellent hotel. Dining options are excellent

The hotel is in a great location just across the beach so even though its not a private beach, its literally across the road. The hotel is very clean and the hygiene levels, etc are excellent. the pools are very clean and there are loads of deck chairs around as well. Our bathroom had a peculiar sewage type smell though it kept appearing and disappearing. The staff was really very good generally - except for a couple at the bar area who were not particularly friendly. The real disappointment was the all inclusive food. it was all well below par and completely unexciting and a bit tasteless. Even the 2 speciality restaurants were nothing to write home about, though the Pan Asian one was decent. Their non-alcoholic pina colada was really watery. The cappucino & breakfast were the only saving graces.

The RIU paradiso has been recently renovated and it has improved significantly! The hotel has good amenities but feels a bit too big to be personal. Dinner is very good but breakfast would benefit from fresh orange juice and fresh cooked omelettes. Value for money is good ! We enjoyed the quieter pool beside the main accommodation blocks.

We thought the cocktails and wine were terrible, undrinkable, the towels too small , we missed all the shows as not enough seating and no waiter service restaurant The good points was the cleanliness of the whole hotel

Very clean and child friendly resort. Cleaning staff fantastic and friendly. Reception not friendly and not accommodating

Very disappointing experience. Poor quality food and alcohol with very limited options. Couldn’t rest at night due to bad noise insulation in the room. Service substandard. Front desk staff unprofessional and unfriendly. Had to check out early and find another hotel for the rest of the vacation.

Resort was very clean in all areas inclusive g the rooms, gardens, pools, restaurants etc.The all inclusive food options were pretty good too. The only negative I would have is that the reception staff were not the friendliest. It felt when you made a request for a taxi or had a question that you were “bothering” them.

Nice hotel, great staff and location Safe clean etc But fully suitable for Teenagers yet , no pool table , chess or games room, lack of co ordination for teenagers