Overall Ratings & Reviews Hotel Riu Palace Oasis

4th time at this hotel , definitely 5 star,

I think it’s all round excellent Entertainment great Food wide ranging in choice and good quality Location good Grounds v high quality

A great stay, staff are very friendly and service was without fault. The food options we’re a bit limited

Not a 5 star property. But location was fantastic. Stayed 4 nights with our 5m old and didn’t need to get transport once. Beach directly outside, as were shops, restaurants and lovely evening walks on the sea front.

Excellent

The hotel is beautiful and has everything you want. We arrived an hour early and weren't able to check in early. Unfortunately the staff didn’t make it clear so we had to stand around and weren't able to access our room until after 4pm. We were given a welcome drink but we kept being told 15 more mins and it wasn't. It would have been helpful to be explicit from the beginning. The breakfast was immense and the beach access was really helpful.

Nice hotel, great staff, food a bit average but huge selection. Nice location. Had a swim up room, very nice. Evening entertainment was ok Queen tribute band excellent though. Too many trees, extra to use the room safe but on the whole good hotel. Might well return.

Excellent stay with lovely swimming pools. Room excellent with top class restaurant. Totally pampered by staff ……will stay again

We had a great 5-day stay at the hotel. The staff (except one), service and food were all perfect. After our checkout, we had an hour until our transfer and made the mistake of sitting at the outside part of the bar. The bar manager was very keen on patronizing and educating us on what is “normal” and what is not. Finally, when he took the chair off the field, saying “this is not normal” for our swimwear to dry on an outside bar chair, I couldn’t take it longer and had to leave the bar. It practically ruined our stay - and let me say - the effort everyone put together to provide the perfect service. If it is the case that such swimwear is not allowed to dry at that bar, perhaps there are other ways to tell and help the customer, instead of almost insulting at every interaction m.

Location, right on the beach; very clean sandy beach - can do long walks along the beach in sea water!

The best thing… the shower! Hot and lots of water pressure. Hotel seems expensive for what you get. Our room had a small outdoor sitting area that faced a brick wall. The rest of the hotel grounds looked quite nice though. Dinner buffet was extensive and delicious. Beach area was fun to walk, good for cheap food options and souvenirs and lots of Lou gets to rent at reasonable price.

Attractive setting, helpful and efficient staff. Located near a good choice of shops and restaurants. Mattresses too soft for me, pillows to “springy” felt as though they were filled with cut up foam. Sun loungers did not have cushions which made them difficult sit on for extended periods.

3rd year we have stayed with them, excellent service from the staff as always. It’s great to turn up at the hotel, and be thoroughly looked after during the stay. With easy access to the beach to watch the sun rise or set, and should you want a change of scene from the hotel, plenty of restaurants and bars along the seafront - all of which are easily accessible to the rear of the hotel. Plenty of sun lounges, but there are definitely some keen beans who like to reserve them before the sun has even come up.

Beautiful property on the beach next to lighthouse. Within short walk from shopping and restaurants. Easy access to public Transportation.

Hotel advertises parking for guests and only has a 20 spot lot for 1000 rooms does not make senses. Needless to say I got towed parking on the street and decided to find a hotel that has parking and customer service. (Salobre - very nice). Did I get a refund for early check out for a room I never used? No. So thanks agai RIU. Wo t be back👍

A fantastic hotel with lovely and clean grounds and rooms. Ultimately, though, our stay was made by (a) the range, variety and taste of the food; and (b) above everything else, the customer service, focus and attention of all the staff. Would not hesitate to stay again and very much looking forward to doing so too!

We stayed in a swim out suite and it was lovely. Almost 4ft deep and always the perfect temperature. The main pools were not as big as I expected however they were beautiful and never looked overly crowded. The location was great. We were able to walk to the dunes to the left and to the right there were miles of stores, restaurants, other beaches and even a mall. The lighthouse is also very close. The food was good at the Promenade and the specialty restaurants were exceptional in every way. The staff was very helpful and even let us use an adapter because we didn’t think about the European outlets when packing. It was also a very safe place to walk around. There’s a nude beach a short distance to the right of the hotels private beach. One of RiUs sister resorts is also a walkable distance from RIU palace oasis.

The perfect place from which to explore canary island. Very comfortable and warm room with an excellent view to the beach, also excellent hot showers. The space is surrounded by beautiful palm trees with a Fantastic Friendly staff always willing to help. Breakfast options and dinners services very nice too. The hotel is very central within easy reach of The beach, shops, eating places. We will certainly be back."

Fue increíble, sobre todo el personal. Muy amables! Repetiremos seguro.

Beautiful part of the world. Lively hotel. Friendly and helpful staff.