Overall Ratings & Reviews Quinta de Santana

The quality and size of the “apartments” (they’re basically houses, it’s great) is phenomenal for the price. To have a private back deck, many air conditioners, a kitchen, a nice bathroom, FOUR sets of sliding doors.. it was great. Friendly cats run the grounds, par for the course in Europe. Parking is a little tight and it’s in a quaint area of the island but those very small “negatives” are so heavily outweighed by the friendliness of staff, 24 hour pool and big clean rooms that it’s barely worth mentioning. I’d recommend this place to anybody. My one real and only gripe is to access the property the first time it’s a hassle. It’s a private gate and everyone gets a remote, but when you’re first arriving you need to call. It’s not well labelled where you need to go either. Besides that it’s perfect. We will be returning.

When I rrived on aute I was told by the hotel that room that I booked had some issues with the plumbing, they downgraded me to a smaller room and instead they offered me breakfast (it was pretty OK) the place needs more maintenance and cleaning, the room smelled like humidity. The pool area is nice.

Clean and pleasant. Basics in the kitchenette. For anything else like groceries, excursions, beach etc you need a car. 1 restaurant in walkable distance.

Very well located hotel to explore the northern part of the island. Set up with kitchen is good and comes in handy for a break of eating out and prepping lunches for hikes. The pool is a nice addition after a full day of walking

Very beautiful garden around the hotel with lots of flowers, but some places are not cared for. The playground for children was dirty and needed updates. The apartment was really old and not the same as was in the photo. The kitchen equipment is old and unsafe. It was very noisy because you can hear every breath of your neighbors. Without a car, you cannot access the facility. The area around looks like an industrial. Also, there are lots of cats and they come in into apartments and can steal something from your table. I have a strong allergy, so it was a pity surprise for me. I do not recommend this place for the vacation.

Reception staff were unclear and not very accommodating. There are also a lot of cats around the property which we were not aware there would be, I am allergic and the reception’s response was ‘staff usually enjoy them’.

The staff was very nice. The rooms are very outdated and smell of mold. The property needs a renovation. Would not stay here again until they renovated

Good location.

We were traveling to Sao Miguel from US on red-eye. Needed a place to stay in early morning. The staff there were very accommodating, helpful, and feel they went above and beyond to help us out and make our stay awesome.

Always they provide amazing service, all the workers are very friendly

Reception was very friendly and very helpful. The grounds we're very beautiful and had lot's to offer . Pool was good and deep which was a nice perk. The property itself made you feel like you we're in a zen garden very lush, green, and beautiful. The downfall to this property is you would need a car or some sort of transportation has this hotel is about a half hour walk to R. Grande. Other then that very happy with the hotel, property, and our stay.

This hotel was very clean and comfortable. The gardens were beautiful. The staff is very helpful. The location was close to attractions.

Everything was amazing

Great hidden gem! Lovely houses with well-equipped kitchens and amazing looking gardens. Friendly staff. Many cats :)

Old appartement, we got 2 floor. Very pretty garden. Alot of friendly cats roaming around the area.

Have a nice kitchen unit to cook meals. Only 2 plate top elements that was a little slow. It rained a lot so we got ants. I think forced in by the rain. But they sprayed & left spray for us. It was a bright unit.

Our room was very nice. Breakfast was good. I am not a cat person. Although my wife didn't mind, there seemed to be cats everywhere.

Nice and clean, spacious apartments. Most of them are in separate houses so it feels very private and calm. Only real complaint is the breakfast, which was poor (small selection and didn't feel fresh -- croissants were probably from yesterday and ham of cheap variety). Since the apartments have kitchens and nice terraces, however, this was only a problem first day before having been to a supermarket. I would also recommend them to get do-not-disturb signs even if the cleaning staff seemed to learn to arrive late quite quickly.

Beautiful property gardens, perfect for families with young children. Cute playground and soccer field. 4minute drive to beach access. We didn’t wake up in time for breakfast but if staying long term you have everything you need to cook great meals in your apartment. We will return for longer!

Enjoyed our stay but as the weather was wet and quite cold we found the apartment a bit chilly with no heating.. great apartment though with all we needed to make ourselves at home.. shower was nice and hot and powerful..