Great place and location

I love this property. The hotel staff are extremely friendly and the hotel location is in the heart of old town where you can walk to everything. The pool is in the courtyard and feels like a cenote. The restaurant has excellent service and all the food is delicious. The rooms are large, clean and comfortable with good A/C. Across the street from the malecon sea walk and all the shops and restaurants.

small room and sparsely furnished good resturant and poolside

Very nice hotel, close to every thing, the beach, restaurants, cafes

We stayed at the Hotel Rio Malecon for 2 nights, April 1 & 2nd 2026. The front desk staff was excellent, very helpful and polite. Our room was dated, but very clean. Heads up there is no elevator. it was great having the small kitchenette, I had brought coffee, so we could have coffee in the room. We ate in the restaurant a few times, food was very good, service was excellent. The location and amenities around the hotel are great & it is only a short block to the beach & malecon. Just a small walk from the walking bridge.

We felt welcome from the minute we walked in the main door. The lovely woman at reception was very helpful and kind, with a beautiful smile. We didn’t use the pool, but it was very clean and added to the ambiance of the restaurant. We will definitely stay here again. The location is perfect, the bed is so comfortable, the water pressure in the shower was perfect.

The room was fantastic with great A/C The Staff feel like family and room very clean

Had breakfast one morning at the restaurant. Air conditioning was great.

Excellent menu. AC was good

Clean

AC was great. Food was delicious. Area was perfect. Less than 1 minute to malecon and area provided many good shops and restaurants!!

The air conditioning was excellent Clean rooms and exceptional staff

Hotel staff were amazing. Rooms were very clean. Have they recommended

The staff was great to work with. The location was great, too, 1 block from the ocean and plenty of restaurants and shops to visit.

Only issues with Internet in the room. Worked better in the lobby area. Also pool quite cold, different get heated and limited sun exposure so was the coldest pool I have been in Mexico

Stayed here many times and have recommended it to lots of people, many of whom have stayed also. Lovely staff. Clean rooms. Super comfortable beds and pillows. And the restaurant, Coexist, is excellent.

it was all fine. thanx

The room was a mess. Tiles hone in the kitchenette and the cement sink was falling apart. We complained and they moved us to a slightly better room. No elevator and the restsurant food was so, so. Front desk staff was very nice and accomodating. Hotel needs a very extensive renovation. The location was great though. Will return to PV but not here

The hotel itself is clean and relatively quiet for rooms facing the street. Only issue I had was pillows being too soft. Didn't feel like there was any support so sleep could have been better.

A nice hotel good resto and clean pool. Staff are very friendly. However the card I used to book the room on Expedia I did not bring with me - but they had already run it through before I arrived and it was approved. When I arrived I didn’t have that card with me so the clerk told me the hotel could not use that card. I had to use a second card I had in my possession and they credited the first card and said it would take two weeks to get my original money back. It is now past two weeks and I still don’t have my refund. Two things : one they should not have run the card though until I arrived and two it should not take two weeks for a credit charge to be reversed. So I am very dissatisfied with the check in procedure. I have been charged twice for the room and am awaiting my refund after two weeks. Hopefully this is resolved soon.