Great room with a nice terraza for enjoying room service!!

El hotel es lindo, cómodo, los empleados muy amables. El gimnasio es muy precario y las maquinas no estaban funcionando

We had an incredible stay at this hotel. The service was impeccable from the moment we arrived; the staff truly goes above and beyond to make you feel welcome. The facilities are top-notch. The spa is a sanctuary of relaxation, and the pool area is beautifully maintained, perfect for unwinding. With such great amenities and attention to detail, this hotel offers a truly premium experience. Highly recommended!

On arrival, there was no hot water and we were informed that the pool would not be available the following day. We then were informed that on a different day the pool wouldn't be available due to a private event. We only booked this hotel because we wanted to make use of the rooftop pool so this was disappointing. The breakfast was average (slightly below). We used the pool once and told the reception desk we would like to use the steamroom after and they said they would turn it on. They didn't turn it on and so we had to contact them again and wait for it to warm up. We also decided to visit La Chorrera and received incorrect information from reception (they informed us that we had to book to go which was not true). They attempted to connect us to an agency that wanted to charge 1.7m $ but we managed to ignore this and get a taxi which cost only 130 thousand $. This hotel feels more business focused than on tourism and prioritises private events/saving money ahead of customer satisfaction. If you are looking for a 1 night stay this would be fine but I would recommend going elsewhere if you want a relaxing holiday where you get to enjoy the hotel

the staff are great, the room elegant but contemporary and the shower just fantastic.. great place to stay

Great room, well appointed and staff was friendly and helpful. Location is perfect. Giving 4 stars instead of 5 as the rooftop pool was closed during our entire stay. Despite that we had a great stay and would higly recommend.

Everything was perfect!! The service, the room, the food… Beautiful design hotel with very friendly people. I will definitely come back ❤️

Great Hotel and location.

We chose to stay at BogHotel in Bogotá to celebrate our best friend’s wedding, but unfortunately our experience was far from pleasant. The room layout is extremely uncomfortable, especially the bathroom. The toilet is placed right at the entrance, while the shower and sink are on the opposite side, completely disconnected from each other. But the biggest issue was the strong, unpleasant odor coming from a visible drain right next to the toilet. It smelled like dirty wastewater and residue, and because the toilet area has no ventilation or window access, the odor stayed trapped inside the small bedroom. We reported the issue immediately. The front desk said they would send maintenance, but instead they sent a bellman who simply said he couldn’t smell anything. We explained the smell would come and go, but the problem was real and persistent. Nothing was fixed, and we spent two days dealing with the horrible odor. This was a very unfortunate and uncomfortable situation during what was supposed to be a special weekend. Sadly, we will not be staying at BogHotel again

Serviço de quarto em horário incoveniente (7 am bateram na porta); não reposição de xampu e sabonete (fiquei 9 diárias); e, o mais grave, cobrança de uma taxa altíssima para desconto em lavandeiria e spa, coisas que eu não pedi e nem usei. Um absurdo.

Great stay friendly staff hotel is excellent

I enjoyed my short stay at BOG with an early morning wellness circuit -gym, swimming & massage- The gym has the essential equipment; the rooftop pool is warm with a nice view; the ambiance of the spa is calming. I had a great deep tissue sport massage -it was amazing spite of an uncomfortable sturdy massage table- That would be my only complaint! The staff is over the top!! Prime location for going for an early morning on the El Virrey trail. Great location for shopping and dinning.

Segunda vez en el B.O.G. y la experiencia increíble como siempre, gracias a todo el staff!

Great location, very nice staff at the bar and the reception, servers in the restaurant at breakfast can be more attentive you need to go them to order a cappuccino or eggs, they don’t come to you to offer anything. The room service was excellent.

Pool on top floor very good

G

Very nice locations, very good breakfast, nice swimming pool

The hotel is certainly 5 star, the food was amazing and the general atmosphere was upscale, very pleasant stay and very convenient location. The bad part is the really ridiculous $50 hotel fee, for a $12 discount to the spa after you spend $80, two water bottles and two glasses of wine, that does not add up to $50. The spa will not work for you if you don't plan to have some extra time after you schedule your appointment, they double book us with somebody else and we were out of time, so no SPA for us.

Beautiful property but at check in they gave me a room on the third floor facing the street and you could hear the cars go by but I went down and they moved me to a higher floor. I did not like the hidden fees like paying $50.000 pesos for two bottles of water and coffee pods which are free at most hotels. The free Breakfast was nothing special so I ended up ordering off the menu but the hotel is located close to the best restaurants in the city.

I had already stayed at this hotel and I thought it was better than it an actually is. My idea was to spend a quiet weekend as a couple but unfortunately we could not use the pool area because they were setting up an event (Friday and Saturday). The breakfast was not up to what you would expect from a five-star hotel and my boyfriend said that there was a hair in his food. Disappointing and we will definitely not return.