Check in experience was terrible. Numerous staff with all of them clueless. Expedia rate includes breakfast yet not willing to honour this. Average rooms.
Saurabh
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Nothing too exciting except the location. Rooms were rusty and falling apart. AC not working and rooms were hot. Staff didn’t have a clue how to sort it out and in fact were dismissive
Overall poor customer service and experience
Try and avoid
Eman
with Partner
6.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Breakfast was quite tasteless.
Hardly any fruits.
Croissants over dry.
Eileen
with Partner
6.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Breakfast staff lovely. Food good but supply of plates, cutlery etc a bit haphazard. Not too much to complain about. Had an omelette station coffee hot.
Ali
Leisure with Friends
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
The room was nice. Staff were friendly and the area is convenient for tourists. The only downside is the hotel restriction on bringing in outside food (bread, local sweets, etc.) and beverages (water, soda, etc.) of any kind. This is very strange and inconvenient for people who are just visiting the city.
Zak
Business
2.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
This hotel needs a lot of improvements and refreshments, not clean, staff needs training, but the location is very convenient for people who want a hotel in the old town.
Mark
Leisure
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Friendly and professional staff.
Decent sized room.
Conveniently located for all the main sights of Constantine.
olga
4.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Property needs a serious make over. Dirty, poorly maintained. Great location and receptionists
Idir
Leisure Family
10.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
The Novotel hotel in Constantine is the best choice stop for your stay, clean, quite while in the center of the town, the stuff were very friendly and professional, the breakfast was excellent, however I wish they limit the amount of food someone can take until the person finishes his dish to avoid waste of food…., Best of luck I love it
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Madjid
Leisure with Partner
8.0
/10
Reviewed 163 week(s) ago
Expedia Group verified review
Novotel in Constantine was generally very clean with very helpful staff.
The one thing that bothered us the most is that the sink drains did not seem to employ a P-Trap and let sewer smells come in through the drain. The experience of using the sink (washing faces, brushing teeth etc..) was quite unpleasant.
mohamed
Leisure Family
8.0
/10
Reviewed 253 week(s) ago
Expedia Group verified review
overall all the property was clean and the staff was helpful and friendly. However the carpeting in the rooms was dubious . The carpeting wassoiled and stained with drinks.
Verified traveler
Leisure with Children
4.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
AT RESTAURANT THE PERSON WHO WAS DIRECTING THE WAITRESS WAS RUDE AND STANDING NEAR TO US
AND HE DIDNT STOPPING LOOKING AT US,LIKE TO NO EAT TWO MUCH
THIS GUY IS NOT TALLER A SMALL GUY
A RUDE PERSON
Nacim
Family
8.0
/10
Reviewed 395 week(s) ago
Hotels.com verified review
Very nice stay. It was perfect for our one night stop.
Best hotel for quality and price
Jolene
with Friends
8.0
/10
Reviewed 424 week(s) ago
Hotels.com verified review
We had to continually ask for towels for the room. Hotel staff very pleasant to us as tourists but security staff were rude to our Algerian friends at times which was a shame
Verified traveler
8.0
/10
Reviewed 468 week(s) ago
Expedia Group verified review
Short but good experience.
I'm not satisfied by meets and plats.
MBouzid
4.0
/10
Reviewed 506 week(s) ago
Expedia Group verified review
I stayed before at Novotel and appreciated it, but seems staff have changed, actual staff is terrible, not gentle at all and not welcoming.
Restaurant have a "service" quality similar to cheap Barbecue Restaurants in ALgeria,
ajay
8.0
/10
Reviewed 509 week(s) ago
Hotels.com verified review
Good experience however for food you need to go to nearby Ibis restaurant for buffet
Alexander
8.0
/10
Reviewed 612 week(s) ago
Hotels.com verified review
Overall best Hotel in Constantine, while being on a Business trip
Brian
10.0
/10
Reviewed 742 week(s) ago
Hotels.com verified review
Very good overall
Alvaro Augusto
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Uma boa experiência. O hotel poderia melhorar em vários aspectos.