The hotel was centralized to the historic center and staff was polite

The place was not

.

no parking garage we had to walk 10 minutes to the parking garage with our luggage and carry on and the room was not like the picture the door was crooked the bathroom was small

Location is good and the staff is nice

Clean rooms and friendly staff!

Staffs were Courteous very helpful, breakfast is not great, utensils are not clean, plates were dirty, double bed rooms are small, location is great no doubt about that, Everything is near by.

My stay at One Guadalajara Centro was terrible. The floor in the room was falling apart, and the restroom was full of mildew. The towel holder was loose and almost hit my toe when I grabbed a towel. The towels were so worn out they felt like sandpaper, and even the toilet paper was very poor quality. Overall, it was a really bad experience. I would not recommend this hotel to anyone. Pay a little more elsewhere—it will definitely be worth it. Too bad I can’t post pictures on this survey, or you could see for yourself.

Room was too small

Good

Location is great but they need to invest back in the hotels n the towel were so old n wonder how many people use them.

The room was clean, but general areas could've been cleaner. They offered a complementary hot breakfast which was nice. Breakfast had chilaquiles, eggs (had to put chilaquiles sauce for more taste), beans & 2 types of yogurts & fruit. Location was excellent & felt safe in the area.

Staff: Fernando and Luis always went above and beyond to assist us and to make sure all was well with us. The hotel in general was always clean. Breakfast was always fully stocked

Nice and comfortable and ideal location.

The location was right in the center of Guadalajara. Perfect walking distance to the shops, cafes, metro and the cathedral. I felt safe since I was with my dad in the area. There were some unhoused individuals around the area but I didn’t feel uncomfortable. Not sure why others said it was unsafe. Breakfast was good! Not American breakfast so thank goodness. The room was okay, good size for solo traveler but house cleaning never refilled the hand wash and sheets/bath towels were a bit stained. A great view of the centro. I would advise those that are light sleepers that there is a lot of noise and construction outside of the hotel. It didn’t bother me since I can sleep through noise. Staff were very nice and helpful as well. They let us check in earlier which I appreciated.

great location. rooms are clean

Nice clean convenient good location

The place is in front of the catedral but inside it’s smell bad , staff is not friendly and the rooms are super small .. they over charge for their service

Is literally a motel no bellboy no terrace no nice restaurant no lobby if you’re close phobic definitely is not a place to be. There is no service at all. It’s just a place to sleep no bar not nothing. It’s just a place to sleep. no coffee maker, horrible towels, horrible bed

Great Staff!!!! Great Location!