The ladies at the front desk were wonderful, very pleasant and helpful. Main floor hallways absolutely reeked like cigarette smoke, hotel needs to hire someone to upgrade/fix their HVAC system because the ventilation in there is awful. 1 of the 2 waterslides was down for repair with no notification whatsoever which was unfortunate because it was one of the main reasons I picked the hotel, for my kids to enjoy them. The pool deck is a death trap, absolutely deadly slippery once the water gets on it. It is not properly designed to slope to a drain to remove the accumulated water and the decking material is worn down and has no grip for feet. Breakfast was ok at best, 2/4 juice machines weren’t working, the poor lady restocking it by herself could barely keep up. My card worked fine but multiple other guests mentioned their cards constantly stopped working. Do better Travelodge!