Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety. I would love to stay here again!

Rooms are a little run down and could use fresh paint and have no sound proofing. However the property itself is amazing and a quiet beautiful respite right in the heart of a busy area. The pool, garden and communal areas are fantastic and staff were lovely.

The most beautiful hotel!! I loved my stay here. The staff were all so kind and helpful. Every time I walked through the main entrance it was like a peaceful oasis. I would definitely come back!!

Excellent location and clean room

The setting and the space are delightful!!

Increíble experiencia! Me encantó.

Staff were extremely helpful, great breakfast- sometimes in the garden. An old property but well maintained and very clean. The added bonus of Bens is that it is right in the heart of Palermo, a stones throw from bars and restaurants. Safe at night, we would always stay there again.

Disappointing Stay at BENS L'Hotel Palermo: Location and Staff Shined, but Room Value Fell Short We recently stayed at BENS L'Hotel Palermo and found the overall experience disappointing, primarily due to the disparity between the price paid and the quality of the room we received. The positive reviews on Expedia did not align with our reality. The primary issues were with the room and bathroom functionality. The bathroom door didn't close properly, and the bathtub had a bizarrely designed glass door opening that made entering and exiting for a shower feel precarious and "sketchy." For the price point, we expected much higher standards of maintenance and room design. On a positive note, the hotel's location was indeed fantastic, offering easy access to the area. The staff were also very helpful and nice, which made interacting with them a pleasure. Ultimately, while we appreciated the great location and friendly service, the condition and value of the room overshadowed these positives, resulting in a disappointing stay.

The hotel is superbly located in Palermo and was on the whole good, with and staff being very friendly and helpful. However, we did have a couple of issues with the room: the air conditioning unit was not very effective and could have been better maintained. Also, the bathroom was poorly ventilated and had some mould on the ceiling and upper walls as a result. We did report these issues to the hotel on our departure.

It was great

This place is in the heart of Palermo. There is a nice garden area and a good breakfast. The facility itself is old and could use upgrades and TLC.

Cute boutique hotel.

I love this boutique hotel! Bed was comfortable, amenities were good, location was great and it make you fell great!

Great staff and place.

The property is very quaint and has beautiful surroundings. Staff were excellent.

Excelente ubicación!!! Los chicos SUPER amables. El desayuno es bastante básico, el cuarto pequeñito y sencillo pero fue buenísimo para lo que buscábamos. El jardín es lo más!!!!

Quiet, even serene, considering you’re in a very large city. Breakfast was good. Staff very courteous. Room was small but comfortable. Bathroom was several sizes too small.

Stay was good - got in OK, they sent a car to get me (was a lot more expensive than just getting an Uber myself), the check-in online and/or the app (I can't remember) said they had currency exchange at the front desk - they do not. The location was good - there was a plaza around the corner with plenty of food options and nightlife. I didn't think it was too loud at night and slept great. Room was clean and I liked the little garden backyard. Breakfast was fresh, and the front desk helped out with suggesting what tours to do.

A beautiful boutique hotel in the trendy Palmero neighborhood. The staff was wonderful and accomodating. The morning breakfast was great. There are numerous restaurants and shops in easy walking distance. Highly reccomend this hotel.

This is a quaint property. The staff is exceptional