City London Hotel

Explore City London Hotel
8.4
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

9.2

Traveller Reviews City London Hotel

Number of reviews per page
20
40
Top reviews
Marlene
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pros - staff were very pleasant. -booking and check in process was good. -breakfast was good -beds comfortable Cons -Check in was at 2p but the hallways leading to the rooms were cluttered with bedding and towels from house keeping. Not an appealing site when walking to room. Especially since ja was check in time. -A.M. shower and sink water was not available!!! -when discussed with staff only an apology was given NO compensation was given for not having working water in the morning -on our way to breakfast the hallways AGAIN where cluttered with bedding and linens from house keeping. -location not close to anytime
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Julian
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was perfectly okay! Staff were really nice. Bit noisy but for the price - great location and a fine stay!
tricia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a good, basic, highly affordable hotel not far from Borough Market and transport to the city centre. Staff were friendly and the area around the hotel felt safe and was quiet. The breakfast was simple and uninspired- but then again it was complimentary. I had a single room with en-suite. I also had tea and coffee making supplies and a refrigerator in my room. My only suggestion would be to maybe consider some additional lighting options as the overhead lighting was stark.
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Joanna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We were incredibly happy with our stay. A short tube ride in to the city and certainly had all we needed. Nice and quiet. Staff were amazing and incredibly welcoming. Supermarket just down the street. Snacks on hand and the most beautiful welcome on arrival. Luggage storage was also much appreciated.
Roger
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location for sightseeing London
Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly staff, room very adequate and nice views of the shard. Good breakfast
Jeffrey
icon-
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room did not have water for the 2/3days i was there akd unable to wash. There was much noise througout the night and early mormings.
Guilherme
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room had anything needed for a short stay (tea, biscuits, coffee, water). Nice breakfast with plenty of options. Great value for price
Jason
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff were excellent- credit to the hotel - great continental breakfast overall a really good experience
Marissa
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was okay, smaller than i anticipated but was manageable. The guests were courteous. The breakfast menu was limited in options but still good quality.
Simon
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent staff, very clean room, great location, value for money, good breakfast.
REVATHY
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice and pleasant stay
Jane
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

there was hair in the shower and the room did not appear to have been cleaned very well.
Omar
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was nice. Simple room in a quiet area. Couldnt ask for more.
Aidan Thomas
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice but very small room and bed ok. More hostel vibes
Allan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Place was clean, staff was polite. Breakfast was good. Can walk to train station. Room a bit small. Good value.
NEIL
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Location is everything. Small rooms but in this part of London, no surprise. Staff very helpful.
Stephen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean and the staff very courteous and helpful. The room however was very disappointing. The double bed was pushed up against the wall that meant you could get out of the bed one side. This disrupted our sleep as my wife and I do get out of bed during the night. It’s a double bed in a room only suitable for a single bed.
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Manuel
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Amazing staff and breakfast included
Jilly
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff were accommodating and stored my bag pre-check in. However, the room wasn’t great at all. The mattress was as hard as a brick, the noise from the busy street outside and adjoining/upstairs rooms meant I had a terrible and uncomfortable night’s sleep. Plus, everything was dusty and the towels had stains. Maybe I just got a bad room but £150 a night for that is absolutely crazy.
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Number of reviews per page
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