Overall Ratings & Reviews Candlelight Lodge

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Greeted by a lovely lady who checked us in with ease and quickly escorted us to our room. Given a number to call if any issues arise and provided info on where to go for food/drinks. The room was lovely, warm and clean and the view amazing! Would stay again.

Reception and breakfast restaurant staff were very friendly and helpful.

Friendly Staffs

Comfortable , great food, friendly, helpful staff.

The staff are amazing. The rooms are very dated and need a refurbishment urgently.

Xx

Absolutely gorgeous, quaint and at the same time, very cool place with beautiful views! Convenient walk to town centre and the snow. Accommodating staff and its own little restaurant/bar.

Had an awesome week, staff were fantastic.

Everything I needed

Very nice room and friendly helpful staff.

Staff were all lovely, the details on hotels.com is very incorrect - no welcome drinks, breakfast not included, not a top floor room - someone needs to update this - it did influence my choice in hotel so was disappointing to be told it’s incorrect. The room is pretty rundown and daggy - the shower curtain and grout need a seriously good clean. Heaps of pillows and blankets which is good. The bar is outdoors and directly below the rooms and is sooo annoyingly loud - must have been 20-30 loud drunk people there until midnight - sounded like they were in our room - last night was not a good sleep. Restaurant was awesome!!

Friendly helpful staff

Nice place. Annie and staff are great host

Annie is a great host, very friendly and made our stay very comfortable. The lodge is what we expected, just like a lodge in the Swiss Alps, great atmosphere, great breakfast, great value. Would definitely recommend.

Second visit to this lovely, quirky Lodge in as many months. Great staff and amazing food at the restaurant and bar. Love it and cannot recommend highly enough. We will be back.

Excellent Good for family of 4 to 5 . German style bar

Very welcoming, friendly place. Immediately, they assisted us with the bicycle transport for our non-circuit, multi-day bike tour. The house may be relatively old, but very well maintained; the rooms generously large; we enjoyed the balcony with the panoramic view, and overlooking their terrace, the afternoon live band music added to the holiday feeling; ahh, and don't miss out on the, by far and between, largest selection of German beers.

Terrible. They double-booked our room and bumped us. Apparently it happens a bit at candlelight. We got sent to another (cheaper) hotel. We weren’t told about it at all. They were just going to wait till we turned up but the other hotel rang asking where we were because they had the wrong dates. Don’t stay here!

The room has comfortable beds for all but there were small shards of broken glass on the carpet which the cleaners missed. My son cut his foot while walking on the carpet. They also left out a few comfort items like tissues, tea and coffee.