I think I would be somewhere between okay and good. First experience was not good. After booking I received an email to ask if I wanted to select a specific room. I thought that would be nice then I can choose and have a good view etc. it was going to cost me on arrival 80 euros which was fine. I did this about 2 months prior to arrival and all booked according to them. Then 3 days before arrival I got an email to say they unfortunately can’t give me the room I selected and had booked me a different one for an additional 100 euros if I didn’t reply they would assume all good. I was already away and missed this email but reached out to say why were they charging me extra for the room I hadn’t selected??! Seemed very underhand behaviour - I had already paid for the room and the extra was only if I got to select the room I want so I said I would leave it to pot luck on the rooms and not to charge me. They replied to say they were going to give me the new room for free but not a good start when they shouldn’t have charged extra in the first place. Avoid pre booking is my advice! Food was ok but often bland and under seasoned. Some weird offerings and desserts all tasted the same. Customer experience team very helpful though and nice pool and close to the beach. Not sure about Cala millor don’t think we’d return.

The property is located on a fantastic beach front. Clean as could be. Food was varied and the quality was above average. However we went in the July heatwave and the AC in our room was poor along with the majority of the hotel.I would not return for this reason.We managed to get our room changed where the AC was slightly better but the lack of sleep due to the heat spoiled our holiday.

Nice hotel with professional staff and great location. Right on the promenade across from the beach. Bar staff was a little overwhelmed at times, but adequate. Limited hotel parking is an understatement, there are 4 spaces. You’re on the street otherwise, but there is parking in the area. Our room, 5th floor, was billed as a full sea view room. But we were on the north end of the tower and our view was partially obstructed by the lower wing roof. Probably not an issue on floors 7 and above. The pool area is nice with quite decent entertainment at night.

Very good localization, big variety of tasty food, very clean. Minus ...room was bit dated with very smal TV

We stayed for 4 nights half board basis. 2 adults 1 child. Facilities are great. Right next to the beach, shops, restaurants. Only minor complaint was the pool water was too cold to swim in and evening entertainment went on until midnight. Would recommend and go back.

It is a fantastic hotel with great views. The staff is extremely friendly and helpful. We had a great a time and would go back

There was no parking, had to move the car several times just to check in. The area of town was not what we expected - it had a very drunk, casino vibe. Staff at check in were not helpful. She told us we had been upgraded, but when we got to the room it was horrible - the view was of the roof of another building and it was dirty - it was not an upgrade. Inside hotel was stuffy and hot, everything felt sticky. It also did not feel safe, and was not comfortable, it was run down, overcrowded, and dirty. We did not even end up staying there due to the bad vibe. We left and found a different hotel for that night. Very disappointing and not worth the price at all. Thankfully we only booked it for one night and not the full week.

Excellent location, food, entertainment, kids club, events, bar team, and overall staff. One of the best resort staffs from a friendliness and guest satisfaction perspective.

Very nice hotel. Great pools, nice room with fantastic view of the beach .Best of all was the service from all the staff. Very friendly and very fast! Nicely placed in the middle of the Bay and close to very pretty local towns.

Excellent location and hotel

The staff was fantastic! Very quiet and peaceful resort.

I have never felt more uncomfortable at a hotel in my life!! this hotel basically caters to Germans only. no offence- but beyond rude and judgemental! Beach is beautiful but the restaurants surrounding are awful, German or British owned that do not know how to make a pizza if they tried. Yuck Stay in Palma, the south or even north in Mallorca if you want to have an authentic mallorcan experience!!

Fantastic hotel in a perfect location. Well laid out and maintained and the main pool was great. we went for breakfast only which was the best choice as there were several lovely restaurants around. Would reccomend "La Sangria restaurant". Hotel Staff were friendly and helpful and all spoke English. Rooms were a good size with Beautiful sea views and cleaned daily. No real faults other than to say the toddler pool wasn't the cleanest. We never used it and our daughter came on leaps and bounds in the bigger pool. Overall an excellent hotel

The best hotel in Cala Millior excente will can back bery good

Great Hotel, the most customer focused staff I have ever encountered. Big smiles from the fabulous breakfast chef cooking to order omelettes, pancakes, fried eggs etc, to the lady who turns back your bed and leaves a chocolate on your pillow. Lovely position on beach front. There are a lot of German guests but no problem, maybe a little weak on entertainment but I would highly recommend and certainly return. Well done to the management for a good job all round.

Super schöner Familienurlaub. Wir hatten ein Familienzimmer am Ende des Ganges mit tollem Meerblick (Zimmer 801). Das Zimmer war groß, hell und sauber. Die Nachbarn haben wir nicht gehört. Sehr positiv fanden wir das Frühstücksbuffet und das Abendessenbuffet. Hier gab es eine große Auswahl an Speisen und es war für jedes Familienmitglied etwas dabei. Besonderes Lob noch an das Personal und das in allen Bereichen wie z.B. Rezeption, Service, an der Bar oder Animation. Alle waren sehr nett und hilfsbereit. Fast schon schade, dass die so gut deutsch konnten, so konnten wir unser Touristen-Spanisch kaum anwenden 😉 Zum Publikum: Primär Deutsche, Schweizer und britische Familien und vereinzelte spanische Gäste. Natürlich gab es Kandidaten, die ihre Lieblingsliegen früh morgens reserviert haben, aber trotz Hochsaison war es kein Problem 4 Plätze für uns Langschläfer zu finden. Am Strand ist auch reichlich Platz. Am Pool ist ein extra Raum für Sonnenschirme, Luftmatrazen, Poolnudeln, die andere Kunden dort bei Abreise hinterlassen haben. Meine Frau und ich haben uns eine 50 minütige Paarmassage im Hotel gegönnt. Auch sehr zu empfehlen. Unseren Mietwagen sind wir in den Seitenstraßen oder den öffentlichen Parkplätzen am Strand gut losgeworden. Alles im Allen hatten wir einen tollen Urlaub in diesem Hotel und können wärmstens weiterempfehlen.

Urlaub war super! Sogar Handtücher konnte man sich gegen 10Euro Kaution ausborgen für das Pool und alle 2 Tage neue holen!!

Un séjour en famille très agréable. L’hôtel est très bien situé.

Séjour absolument parfait ! La chambre était impeccable, très propre et confortable, avec une attention aux détails vraiment appréciable. Le personnel a été exceptionnel du début à la fin : accueillant, souriant et toujours prêt à rendre service. Le petit déjeuner était un vrai régal, avec beaucoup de choix et des produits de qualité. Et que dire de la vue… un moment magique face à la plage, idéal pour se détendre et profiter pleinement du séjour. Une expérience au top que je recommande sans hésiter !

Kamers zijn beetje oud maar proper dagelijks onderhouden, vriendelijk personeel, goede ontvangst bij inchecken en uitchecken. Zone naast zwembad werdt niet onderhouden zelfde afval naast zwembad is een week blijven liggen. Goed ontbijt buffet, lekker dessert buffet, dinner buffet flauw en smakeloos.