Overall Ratings & Reviews Home2 Suites by Hilton Jacksonville NC

Love the hotel. Close to different restaurants and stores. Will definitely be back

I would highly recommend this hotel. It is right behind the common road that has all the retail stores and restaurants. The hotel was clean, staff was nice, lots of parking.

Great place to stay with easy access to everything!

Had to change our room due to hot water issues, had 3 fire alarms while there one at 245 AM, another around 9PM both times cold and or raining other was around 11 am no explanation or compensation for inconvenience especially at 245 AM.. No early notice was given that indoor pool was closed for renovation not that we were going to use it but people were there wit children.. After staying there over a week and needing to add 1 more night due to our house closing $250.00 plus was a real ouch for 1 night

Enjoyed our stay

Fire alarm went off all night

The property was nice, clean, and the staff was friendly

Honestly I was a little disappointed with my stay. The room was nice and spacious but there was evidence of a slight amount of mold on the bathroom ceiling, not a big deal but to some maybe so. The breakfast bar was slacking, there wasn’t enough space to even fix a plate if another person was trying to do the same. The waffle mix dispenser was broken. The biggest issue was the pool was not operational when it was supposed to be, with no explanation. That was truly the only reason I booked there and to not be able to use it was a big letdown to my children who were looking forward to it.

I wish the pool was working but overall it was still relaxing

Overall great experience

N.a

All of the staff were very professional and caring.

Great stay

Loved the room - huge. Great size tv with all the good channels. Beds super comfy including pillows.

Warm pool, decent breakfast choices, super comfortable room

Near everything you could need or want. Super nice accomodations

Close to good restaurants.

Clean and safe and exactly as advertised

The suites are nice and relaxing. Close to restaurants and shopping.

Great service and staff to help with any accommodation required.