Great place to stay

As a manager the hotel lack good management. Stained bed sheets. No shower gel or wash clothes in bathroom. Large dog in food area. 24 hour airport offered online but none available. Uber drivers stick around but don’t move to meet area unless higher prices are requested that would not be a problem if there was shuttle service as offered online. Front desk receptionist very friendly and breakfast was also good.

Room smelled like urine and the sheets appeared stained but the reception guy insisted they were just old. So I requested to me moved to another room, nicely changed our room but he didnt tell me the second room was for handicap folks with a plastic shower curtain. Been there maybe 12+ times

Excellent customer service, it was super nice to be in air conditioning after being in the jungle for two weeks.

Good

This hotel and staff was phenomenal.. stay here you would not be disappointed.. it was great . Very convenient to everything .. the staff was super accommodating and always smiling.. food was excellent .. great hotel..

Great

Great place

Thank you. Nice property. Our room is nice and new and clean.

We had spent almost two weeks in low budget accomodations and booked this for our last night because we wanted a little luxury. I'm so glad we did because it delivered. With a game area for my kids, free laundry facility, pool, bar, and amazing breakfast. We were very pleased and it had a convenient location to the airport to boot. If we ever travel to Costa Rica again, we will stay here for sure.

Food and service amazing

Front desk and breakfast were great. The hotel is a bit run down. We had holes in the walls, an iron stain on the floor. Definitely in need of some repairs!

The guest services were excellent, the breakfast was enjoyable, and the hotel was conveniently located near several restaurants.

Nice hotel with delicious breakfast.

It was great to stay by the office

The property was clean and the staff was friendly and attentive…breakfast was a treat 😊

The hotel is the best place

I always stay in Aloft Santa Ana when I going to work in Costa Rica, tha accommodation is wonderful and very special for me, Aloft is one of my favorite hotel, smell clean and fresh. Breakfast is great.

Always good.

Excelent