I had an exam in London which made choose a close hotel to exam facility. Me London was within reasonable distance. I really wanna thank Me London team especially Diana for her support and encouragement during my exam days. She was so nice as she surprised me with a little gift after my first part of the exam. I wish if I can download the photos you can see. Also, I would like to thank Hanaa in the breakfast area. She was so helpful and always there to provide help. She is so attentive to orders as well.

We liked the rooftop bar. Good views of the Thames

Worst hotel I have ever dealt with! There are much better options.

Great location, close to theatres and Covent Garden. Very friendly staff.

Excellent.

Room had damp. Staff refused to listen to concerns.

The bathroom was huge the balcony was a nice touch staff was very friendly and the hotel was very walkable to main attractions and convenient

Great location, clean room & bathroom!

Modern and updated. Staff was friendly and helpful Enjoyed the stay

Opted to upgrade the room for a “ river view “. Couldn’t see the river at all with buildings in front. Could see into neighbouring balcony’s. Room was terribly basic,. The most narrowest room ive ever stayed in. Premier inn has more sqft. No mini bar, no coffee machine, hardest, thinnest mattress. White padded walls made it feel like an asylum. All for a measly £850.00 can only presume rate was inflated for Pride weekend which we wasnt in London for.

What an amazing hotel one of the best I’ve ever stopped in We will defo be back

Disappointed that the rooftop bar was closed for private event and no where to go.

Quite disappointed in what claims to be 5* 1. I asked re rooftop bar closure (notified after I booked and paid) - email never replied to. Asked again when we checked in and given different times - but no alternative. 2. Aircon didn’t work in room 3. There didn’t seem a way of separating recyclable waste from normal waste (as I’ve had in other hotels) 4. No mention of service tax at check-in - we tipped accordingly for our stay, and then was asked to pay the discretionary service tax at checkout. When I questioned discretionary or compulsory the lady half shrugged her shoulders. I declined to pay 5. The room was billed as a king bed - it was a double (there was no room for a king size) The hotel is in a great area and the view from the balcony was fantastic, but I would not count this as 5*

Great area but that’s about it. We paid for a superior terrace suite and ended up with an accessible room which felt like a hospital room. Upon arriving and taking a shower after a long journey the entire bathroom flooded including the carpet outside of the bathroom. Housekeeping had to come dry it but the carpet was wet for the remainder of our stay. Dinner at STK was mediocre. Next morning the fire alarm went off in our room due to something nobody could figure out. Maintenance came in with a ladder and had to work on them at 7am. Spoke with the manager and they took 50 pounds off of our dinner bill. Couldn’t believe for the amount of money we spent that our room and experience was so lousy. Really dissatisfied and would never stay again.

Beautiful

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Not my type of hotel. Dark, hard to get to window shutters, lighting poor and unpredictable, turns off without any warning, corridors dark, can’t tell when elevator doors open and close, too modern a hotel for my taste.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Lovely property in a great location.

We received a warm welcome from the reception staff and were surprised at the amount of care and attention that went into making our stay so special. The hotel and Aura Team made for a memorable birthday celebration that included a beautifully decorated room, sweet treats and a bottle of champagne. All the staff we encountered were kind, helpful and genuine. Diana, from the Aura Team checked on us daily making sure we were enjoying our stay. She exemplified the true meaning of hospitality. Viktors, the assistant head concierge, was always ready to assist us as we headed out on our London excursions. We will definitely be returning to ME London on our next visit.