I left a silver chain in my room for 3 nights until I asked to clean the room, but I couldn't find the necklace anymore... I reported to the front desk but so far there has been no response even though I tried searching all the rooms.

Small room, nice clean design, enthusiastic staff

The hotel is clean and beautiful, the receptionist in the morning and evening are enthusiastic and friendly. 10 points and will be back

I stayed for 3 days here, the location of the hotel is very strategic in the middle, just walk to the lake, to the bridge, to the night market, to the inter-mosque, the staff are very friendly, the rooms are nice, cleaned every day, towels are changed every day, thanks so much Tu lihn palace.

The room is small and very foul, the house is old, the closet is not acceptable. The elevator is small with no ventilation fan, every time it goes up and down very suffocating. In general it is not worth the price

Price is not expensive, clean and convenient.

The service was very satisfying but the room smelled awful :(

The room has no problem but meeting the receptionist is not a good attitude.

The room is smaller and older than the description. The tolet pillow bed is clean, generally okay.

The room is a bit tight but the space is quite good, the toilet is clean but not very discreet. Cute, professional staff. Simple but delicious breakfast.

This is the best budget hotel in Ha noi that we have spend the night. It is the only hotel which has got a lift and a dry toilet ! lol ! Location is good, close to everything. The staff is very nice and helpful, thanks. Come back next time for sure.

The receptionist really helped us inform the nice places because when we checked-in was the first day we arrived in hanoi. the english is good. The room is cramped, the air conditioner is less cold, the lift only fit max 3 adults, but Written max 450 we got stuck in the lift because it fit 4 adults so can not ride, the overall hotel is nice.

also ok. nor complain. baby room

The room is nice and clean. Great!

Thoughtful service friendly, polite

An okay hotel for a good price, breakfast filling, cold AC, hot water always available, friendly staff. Nice stay in here.

Tasty and plentiful breakfast, cold AC, hot water always available, hotel staff friendly and pleasant. 2 star hotel with 3 star quality.

Phong has upgraded old vat content. Bed free. Old toilet. King buoc vao phong co.

Room is clean, new, small room but warm design

Great. Room like in the picture, clean, enthusiastic staff. Full facilities. Will definitely come back.