Overall Ratings & Reviews Transamerica Paradise Garden

Another wonderful stay! Thank you for the hospitality and kindness to my family and me.

Very organized, amazing stadf, clean and well.located

Nice sized room. The breakfast was excellent . Great sauna too The staff was very nice and helpful

I loved that our place was an apartment and had two bedrooms. The washer and dryer in the apartment was an extra perk. The complimentary breakfast was very good!

Very good

Excellent Stay. Four-year old children enjoyed the hotel and pool.

The hotel offered Japanese breakfast but during my stay, they did not serve Japanese foods such as rice etc. Very disappointed as the japanese breakfast was one of the reason why I stayed there.

Great location with nice local eateries. Would book a stay here anytime.

We really enjoyed our stay overall. The apartments were very big and included a washer, full kitchen, two bathrooms, and two bedrooms. There is a nice cafe across the street and other food sources within a short walk. The breakfast at the hotel was ok. The staff was excellent, especially Carlos. They were extremely friendly and attentive. Unfortunately, parts of the city lost power for three days during our stay and this impacted the hotel as there was no power in our rooms for these days. We were very surprised that the hotel did not provide any compensation, even a small compensation, for this loss. They stated that they did not need to because of their reservation policies. I think this was a poor management decision in relation to customer service, but not at all the fault of the employees at the hotel. As mentioned, they were excellent.

We appreciated both the location’s cleanliness and convenience. The staff were the best! Always quick to help assist and super friendly. They always acted excited to see us again. Highly recommend.

Great location with free valet parking.

Experiencia excelente: muy buen departamento, todo limpio y en perfecto estado y funcionamiento. Incluso el desayuno es apto vegano y celíaco, pues sirven regularmente miso, arroz, batata, tofu.

The place is huge, comfortable and clean. We loved it!! Breakfast was great as well.

Já havia me hospedado antes e a experiência tinha sido melhor. Acho q no site deveriam explicitar o uso limitado da academia, a piscina que está fechada, a cozinha que só é equipada diante de solicitações. Meu quarto nao tinha papel higienico, faltaram toalhas e havia vazamento no banheiro. Tivemos problemas mas foram resolvidos com boa vontade pela equipe. Fizemos reclamacao pelo barulho da obra no ap ao lado e eles disseram que iriam parar pois nao era o dia permitido para reforma. A equipe é solícita e atenciosa mas acho q o pelo valor pago poderia ficar num lugar melhor. Acho desnecessária a quantidade de plastico embalando pratos talheres toalhas e todos os utensílios. Mesmo com a pandemia poderiam achar solucoes mais sustentáveis ou cada hospede que lave seus pratos se sentirem-se inseguros. Sinto pena das pessoas na cozinha embalando cada pão um a um. E a quantidade de lixo gerada é surreal.

Sempre quando estou em São Paulo , fico hospedado nesse hotel. Muito bem localizado e com um atendimento diferenciado, me sinto em casa.

Front desk receptionist was extremely rude and arrogant. The room he put me into was extremely old w/ carpet when I've only stayed in the newer rooms. Its my 4th time staying at this hotel and I will never return. Wifi is horrible as well.

staff maravilhoso, principalmente as senhoras da limpeza.

Short stop over on a way to Rio. Great location to city center nice and comfortable Hotel with balcony.

Transamerica upgraded us so we had an apartment. The staff are friendly but not all speak English. Thankfully we had google translate. The public areas are modern and well maintained. Our apartment was tired and in desperate need of renovation. Location to Paulista Avenue is good. Residential neighborhood so a quiet area.

The rooms were very spacious with a full kitchen, washer/dryer and a spare bedroom. The staff was incredibly kind and really went out of their way to meet my needs. My only complaint - and it may have been a quirk of my bedroom in particular - is the noise. It was only audible from one room but I had to listen to my neighbor snoring [very loudly] night after night