Overall Ratings & Reviews Octant Douro

Relaxing

Wonderful stay. Stunning property, fabulous views, food was excellent, boat ride in our the Douro magical. Service could have been better - they were not as attentive as I would have liked to see for a property of this caliber.

Just loved this hotel, it`s surroundings, the river, the landscape , the staff, the restaurant, everything was perfect. They are really committed to pleasing and serving the customer

Peaceful. Serene. Minimalist design makes nature the focus wherever you are in the property. The staff was very helpful and attentive. Our only feedback is to maybe toddlers into Raiva in the evening for dinner.

Perfect hotel to relax and enjoy as a couple, especially when using the spa facilities. The staff was amazing and making sure we were having a nice stay. The breakfast buffet was really worth it.

Great Team! Beautiful property and excellent dining experiences.

Location was beautiful and staff were great. Location was isolated and exploring locally was impossible.

Weird hotel. Not near Douro wine country! Food was very good.

Amazing views of river. Minimalist decor allowing one to enjoy the gorgeous nature surrounding the entire property. The spa, gym, swimming pools, sauna and steam room were spectacular. The restaurant had a 5⭐️ chef.

Restaurant and spa staff are very friendly and helpful. If you want to disconnect this is the hotel for you however it is tucked away and can be far if you are hoping for activities / visits outside the hotel.

Fantastic staff, Fantastic food and an amazing location. Property is very unique. Built right into the landscape with views of the river everywhere. Highly recommended.

Beautiful views, excellent staff, great amenities, concierge was wonderful helping us make appointments and reservations

Location and facilities

Difficult to get to even if you know where you are going. Great place to relax and do nothing.

Super awesome stay. Very cool hotel. Very unique and so close to all the things you want to do but amazing calm and quietness. Just what I needed. Elevators and whole property is so well thought through. Twilight zone.

Eh, hidden fees, it’s a spa to relax and the staff constantly is looking to sell you something or up charge for something. Nice people, facilities were sub par, modern look is easy to make look simple but needs more character too it and especially ordering or services to shuttle without charging you inconsistent rates that always changed per staff mmember

I provided feedback directly to the hotel who requested feedback via WhatsApp, however, no-one has responded despite having read the message, which again demonstrates poor customer service. We paid around £760 for 2 nights and were so excited to stay here, however, the poor and inconsistent customer service ruined our stay. Unfortunately our short 2 night stay was spoilt on our first day when we asked for a corkscrew to open a bottle of wine as other hotels in the area have happily provided one but were ignored initially and then informed we would be charged €25. Our dinner was also a disappointing experience as we were went for the tasting menu and Sommelier Wine pairing and have had amazing tastings & pairings in other restaurants but the food and wine pairings were very disappointing and the wine often mis-timed so we were waiting whilst our food was getting cold. We did provide feedback at the time time but felt it did not go down well and we were left waiting to settle our bill. The following day we tried to request room service, but our calls and WhatsApp messages were not responded to. We were, however, sent up a bottle of wine as an apology later in the afternoon but it did not really compensate for our disappointing visit. I am also disappointed that we have not had a response to our feedback directly from the hotel.

What a great experience / hotel / views / restaurant!!! Do not miss it

Super hotel with lovely views of the river. Good food in the restaurant and grill. Comfortable with a very good spa. Only one small gripe: we had to ask for items to be replenished at breakfast.

Beautiful Hotel, magnificent view of the river. Breakfast was a great buffet with a large variety including fresh green juice, smoothies. The staff are extremely helpful. Highly recommended!!