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This is a beautiful location with stunning views. Just be aware that it the shuttle bus from the resort doesn't always go into town everyday. The village is far from Funchal and the public transportation is not always reliable or ontime. I booked this place in December 2025 for the gym, the view, tranquility and the pools. The gym is NOT really a gym. It is a tiny room with a new treadmill and old bike and a weight machine. At times several ppl tried to use the gym at the same time but this was not possible due ot the small space. The gym is stuffy and also has no wifi or any exteral views.The pols are not heated so I did not swim. There was no cleaning during my 8 days stay. There were 🐜 's in the kitchen. Someone came once to empty the in and change the towels. The kitchen has good equipment and is spacious. The place is dated and could definitely do with a refurb to take it into 2026. I liked the location and might go back .

Here’s a cleaner, sharper, and more polished version that keeps the bite but reads as credible, composed, and devastatingly clear (the kind hotels actually fear): ⸻ This place has enormous potential, but the staff make the experience genuinely awful. We have stayed in hundreds of hotels around the world, and we have never encountered this level of disdain for guests. The front desk staff openly laugh at guests and seem to take pride in making stays more difficult. Need towels for the sauna? Be prepared to pay to “rent” one—only to be told you must keep that same towel for the entire stay. That means using it in the sweaty sauna, then for your shower, then at the pool. Fresh towels are never provided. Housekeeping? There is none. Rooms are not cleaned at any point during your stay—no new towels, no tidying, nothing. Beds have no sheets, just a comforter that appears never to have been washed. Hot water lasts about 30 seconds, and no one will address it. Early check-in or late check-out is flatly denied, often with smug smiles, as if refusing basic hospitality is a point of pride. The on-site shop closes early without warning—don’t expect staff to tell you that you need to arrive before 1 p.m. if you want water or essentials. The “heated” pool was freezing cold, as were the sauna and hot tub. No staff were available to help with malfunctioning equipment, filthy locker rooms, or—once again—towels. This property has great bones, but the customer service is shockingly bad.

Lovely staff, great location and amenities. Decor was a little dated but that’s okay.

Very satisfied. Thank you

Lovely hotel in the middle of nowhere, if that’s your vibe then this is great. We had a car for the stay so was easy enough to get around. Views are amazing m, food is pretty decent and lots and lots of entertainment for both adults and kids alike… The only downside to this was that we had lots of ants near a window they had left opened…

A tidy, functional one bedroom apartment - that met all of our requirements. It was great to have a fully operational kitchen which gave us the choice of eating in. The food in the restaurant was spot on - well priced and a diverse menu with plenty of choice for families and those on a budget. Great accomm👍

Great location! Lots of amenities!

Lovely stay - fantastic views

Very convenient to beach activities grocery shopping etc.

This was a last-minute booking as i had mislaid my passport. I made it to check-in with 1 minute to spare

The complex had everything we needed. Spacious and clean apartment with an amazing view over Funchal and the sea, with a nice size balcony and outdoors seating. The downside was the road in-between the accommodation and the facilities. It was quiet late at night although the traffic in the morning with all the tourist vehicles coming up the hill was rather noisy. We live in a village, so noticed it. It was quiet by the pool side though. It has a restaurant and pool bar that does snacks at reasonable prices. There are two pools and sometimes I had the pool to myself to do laps. My highlight. Communication was excellent. Lots of information on what to do, and just ask if you don't know. The complex organises event nights, excursions, transportation, anything you need. It is on the highest point and away from Funchal, so if you want to be away from the capital which we found too built up, this is a great place. We were surprised how built up the south of the island is. Sometimes though, being high up, it attracts the clouds and cooler than being on the lower level of Funchal. Not much there without transport. You can get a local bus to Funchal and Lagos and a few other places. Or a shuttle bus from the complex, or a taxi. The complex organise with a few restaurants a shuttle bus to and from, which was perfect. A perfect place to relax and do some excursion and/or walks. I would recommend it for value.

This was a comfortable and pleasant stay.

The location of the hotel was incredible, it was really beautiful and has a view of the cliffs and the ocean. The hotel, Itself, is a little worn down and needs a little upgrading. All in all the bed was comfortable and it’s nice to have a little kitchenette. It also had a spa and swimming pool so you don’t have to go into town (far) unless you want to. I wouldn’t suggest driving yourself, especially if you’re not used to the roads of Madeira.

Excellent location, beautiful views from the apartment, the hotel have a lot of things to do, next to Cabo Girão

Rooms were smelly and in need of refurbishment - we booked the ground floor one bedroom apartment and had to switch to another apartment due to the odor. The second bedroom also had an odor but not as strong as the first one - recommend booking larger room on higher floors or requesting odor less room; hotel needs to refurb these rooms on the ground floor

Stunning view, quiet place and lots of activity to do.

Our accommodations were in a beautiful location . albeit at a high altitude which for some would require a challenge climbing stairs and hills. The amenities: pool, spa, tennis court, miniature golf, DVD library were excellent for our stay. Our unit itself was spacious and clean . I would definitely consider a return visit. The restaurant, pool bar and mini mart aptly provided us with delicious food and beverage although we did buy groceries and wine for our unit. Staff was friendly and supportive.

Everything was amazing. Restaurant was subpar. Ordered the most expensive fish on the menu and spent most my time picking out bones Otherwise, top notch and staff was awesome

Not a 4 star. The location is beautiful but very little to do in the evenings. The apartments are dated and definitely not up to 4 star standards. The pool area is nice and overall it is kept clean.