7.8
Pleasant
From 150 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

9.4

Service and Facilites

8.2

Traveller Reviews Hotel Sun Queen

Number of reviews per page
20
40
Top reviews
Babs
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

Such a disappointment for the price. Check-in was pleasant, lobby was ok but once you reached your floor (ours was 6th floor) the dirty hallway carpets were an indicator of what room was like. So disappointed with a deathly tired room. Furniture was old, bed was uncomfortable, hadnt been painted in who knows how long, window was obscure glass that you couldn't see through. Bathroom was in need of upgrade, faucet leaked, shower curtain barely covered the tub. Towels were thin. Didnt sleep a wink with sounds all night long coming from pipes or something in the walls. On the positive side, room was spacious for Japan standards. Location was excellent with close access to the monorail and right on Kokusai-dori shopping street. Staff friendly and helpful, even arranged for an early taxi pick up to the airport. In our opinion, very overpriced, not good value for money. Sorry, Sun Queen, it needed to be said. Time to upgrade if you want to charge this much :-(
Read More
mike
icon-with Partner
with Partner
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Loved this place! Great hospitality with a little welcome gift upon arrival. Loved the Japanese style PJ's and slippers as well as the toiletries provided. Great hot water that was consistent and wi-fi super fast. Great location for checking out International Street.
Keith
icon-Family
Family
8.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

The hotel was quite easy to locate. However there is limited car parking space and we had to park at a public carpark some distance away. The room is comfortable and clean though not roomy. The air conditioning leaked water onto our luggage over the night but the staff was apologetic and remedied the problem the next day.
Verified traveler
icon-with Friends
with Friends
8.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

The room is quite small. But their service is excellent.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

We spent three nights. Reasonable price, great customer service, good breakfast, clean room, quiet lobby. Convenient location for shopping and dining. Definitely stay again.
Verified traveler
8.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

Here for work at Kadena...not close but not real far away either.
CeCe
6.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

Everyone was friendly and helpful. Nice Japanese breakfast. Small room but that is a typical Japanese style room.
Anna
6.0
/10
Reviewed 488 week(s) ago

Expedia Group verified review

This location is good and convenient. Just the add on bed is worst. We added an additional bed for three people, the mattress was very soft, not clean and got bugs making me feel itchy. The bed frame always got sound when sleeping, very annoyed.
Lauren
icon-Family
Family
6.0
/10
Reviewed 522 week(s) ago

Hotels.com verified review

Great spot close to Kokusai Dori (International Boulevard) tourist district and tram not far for access and travel to other areas such as the Castle or airport. Helpful friendly staff. Would recommend.
chris
10.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

kind staff, very close to makisi station, clean room, fully amenity, quite room, yummy breakfast
Didrik
icon-with Partner
with Partner
8.0
/10
Reviewed 565 week(s) ago

Hotels.com verified review

We stayed for one night in August 2015. Booked the same night as we checked in, about 45 min before we arrived at the hotel. After arrival the staff quickly accommodated us in a clean room with a nice big double bed. The room had only one small frosted window that led to an alley, otherwise the room was nice, spacious and had a comfortably sized bathroom fully equipped with electric toilet, bathtub and toiletries. The breakfast buffé had several different dishes, bread, coffé and yogurt and was good tasting. Although somewhat pricey, we were content with our stay at the hotel.
Read More
Laurent Mathey
10.0
/10
Reviewed 659 week(s) ago

Hotels.com verified review

Excellent stay! Maybe the twin-bed room is a bit small, (for luggage) but otherwise it's perfect!
Ute
8.0
/10
Reviewed 704 week(s) ago

Expedia Group verified review

a little difficult to find as sign is very small, however once inside room was very clean and tidy, service at front desk was quick and polite. reasonable level of english spoken. Breakfast was japanese style and tasty. Quiet at night , even on the main street. I would stay here again.
Hitomi
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

駐車場がとめにくいのですが、お部屋と朝食はいい感じでした。スタッフの皆様の対応はとても感じがよく、笑顔がステキでした。
HIROYUKI
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

快適でした❣️ また行きます❣️
kawai
icon-Leisure
Leisure
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

無し
SSU HUI
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

舊飯店,但是服務親切,而且位置好
YA-HUI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

房內有漂亮的木質地板,有2種枕頭,一種還是乳膠枕,很舒服。
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

是一間老飯店,不過非常乾淨,地理位置很好. 對面有松本清. 走出大門就是國際通.
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

飯店位置極好,交通逛街皆方便,價格划算房間舒服乾淨,可打開2個大行李箱,唯停車場位置較少需早點佔位,整體CP值很高。
Number of reviews per page
20
40